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Online skills assessments help employers make better people decisions

TRUMBULL, Conn.–(BUSINESS WIRE)–#Questionmark–Widespread remote working looks set to continue as Covid-19 numbers rise around the world. Questionmark, the online assessment platform, is encouraging employers to ask five crucial questions on their readiness. Answering them will help business leaders ensure they support staff during a difficult time and maintain productivity.

While news of the vaccine gave hope that restrictions could soon be eased, remote working will remain the norm at least throughout the early months of 2021.

Five crucial questions

  1. Do workers know how to thrive, not just survive? To embrace opportunities, employers must ensure teams have the skills to succeed from home, not just to maintain business as usual.
  2. How can the “water cooler moment” be replicated? Do employers have a strategy to replace the learning which transferred organically across teams when people met face to face?
  3. Is there a remote training plan in place? Despite the challenges, it’s vital that team members learn new skills and develop their careers.
  4. Are workers coping? Some at-home workers struggle to focus. Others have battled with burnout. Do employers have a clear sense of which team members need support and what kind of support is necessary?
  5. How are business practices like onboarding and recruitment working? It’s vital that employers have a robust plan for recruiting the best staff and integrating them into teams, even when physical meetings are not possible.

Employers need clear information about the progress of each of their people to answer these questions.

Information from online skills and attitude assessments can demonstrate which team members are continuing to develop crucial skills. Tests and assessments reveal areas of weakness and identify where training is required. Assessments and surveys also indicate which team members are struggling and what kind of support will help.

Lars Pedersen, CEO of Questionmark said: “It’s vital that employers ensure staff have what they need to get going in 2021. But at the same time, disruption to business processes continue. Remote learning and training will be all the more important in the coming year.

“By gathering valuable information through online assessments, employers can build an accurate picture of what support is needed to ensure team members thrive. They can introduce the correct support strategies and make better decisions around recruitment, onboarding, training and career development.”

These Questionmark Viewpoint reports explore how employers can make better decisions about managing the remote workforce:


Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.


US: Kristin Bernor, external relations: [email protected] 203.349.6438

UK: James Boyd-Wallis: [email protected] 07793 021 607

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