Airline Professionals Learn Fundamentals to Build Digital Products and Services of the Future, Redefining the End-to-End Digital Traveler Experience
HOUSTON–(BUSINESS WIRE)–PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced the launch of a new learning platform, Airline Digital Retailing Academy, built in collaboration with Diggintravel. Designed to educate airline professionals on the fundamentals of digital retailing, digital optimization and digital product development, this exclusive academy is the only digital course tailored for airline professionals built on industry best practices within a small learning environment.
The digitization of retail has created savvy consumers, changing the way today’s traveler researches, shops, and books travel across online and mobile channels. While the airline industry continues to face challenges brought by COVID-19, airlines are being forced to do more with less in the areas of both digital marketing and product development. Airline professionals across product, ecommerce, marketing, ancillary and revenue management teams need a collective understanding of the digital world and how to work successfully in a data-driven and agile environment to deliver improved end-to-end digital traveler experiences.
“Innovation is needed now, more than ever, to combat today’s challenges and problems faced by the airline industry,” said Editor-in-Chief and Founder of Diggintravel, Iztok Franko. “This one-of-a-kind opportunity for airline professionals is carefully designed to deliver the nuts and bolts of digital retailing within an environment that offers engagement and support, with the goal of enabling attendees to redefine and shape the future of travel through next models of digital retailing.”
The academy boasts a unique format designed to take attendees on a learning journey while providing direct access to well-known industry experts and dedicated mentors. This interactive course includes a mix of instruction, case study work, discussion, and networking with follow-on options for more in-depth learning on a variety of related topics. Graduates will earn an Airline Digital Retailing certification at completion of the course.
“A critical step forward in the road to airline recovery is transforming airline digital commerce,” said PROS Vice President, Principal-Travel Retail, IATA AIR Think Tank member, and academy instructor Mike Slone. “Together with Diggintravel we bring a strong focus on the customer experience and deep knowledge of how airlines create, distribute and deliver products to travelers, helping airline professionals deliver greater innovation, personalization and best practices across airline retailing to ultimately revolutionize the industry.”
Learn more about the Airline Digital Retailing Academy, and how PROS is supporting the recovery and sustainability of the airline industry through scholarships to selected applicants.
PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
This press release contains forward-looking statements, including statements about the functionality and benefits of AI-powered solutions to organizations generally as well as the functionality and benefits of PROS software products. The forward-looking statements contained in this press release are based upon PROS historical experience with AI-powered solutions and its current expectations of the benefits of AI-powered solutions for organizations that implement and utilize such software. Factors that could cause actual results to differ materially from those described herein include the addressability of an organization’s AI-powered solution needs, the risks associated with PROS developing and enhancing products with the functionality necessary to deliver the stated results and the risks associated with the complex implementation and maintenance of AI-powered solutions such as PROS software products. Additional information relating to the uncertainty affecting the PROS business is contained in PROS filings with the Securities and Exchange Commission. These forward-looking statements represent PROS expectations as of the date of this press release. Subsequent events may cause these expectations to change, and PROS disclaims any obligations to update or alter these forward-looking statements in the future whether as a result of new information, future events or otherwise.
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