Customers can call in for book suggestions and recommendations
BIRMINGHAM, Ala.–(BUSINESS WIRE)–#books–Books-A-Million is launching a new ‘Talk to a Bookseller’ service to help guests curate their reading lists. Starting Monday, April 20, customers can call 1-866-544-1468 to speak to a bookseller and discuss authors, book club recommendations, best-selling new releases and much more. Books-A-Million has category specific experts waiting to offer suggestions and have conversations about what they love using this new program.
“We miss our customers, and our new ‘Talk to a Bookseller’ service is meant to keep that person-to-person connection intact while many of our stores are closed,” said Scott Kappler, Chief Marketing Officer. “The communities we serve have come to rely on our in-store category experts, and this new service is just a small way for us to stay accessible to our guests and discuss what’s important to them – books.”
‘Talk to a Bookseller’ concierge service will be available from Monday through Friday from 9 a.m. to 5 p.m. CST. When guests dial 1-866-544-1468, a recorded phone prompt will connect them with a corresponding book category expert. Books-A-Million booksellers and industry experts will be answering incoming phone calls, ready to assist.
Books-A-Million, headquartered in Birmingham, Alabama, is the second largest chain of bookstores in the United States. Books-A-Million got its start in 1917 as a magazine stand in Florence, Alabama and now operates over 200 stores in the 32 states as well as an online store at booksamillion.com. While Books-A-Million’s presence has grown, the goal has remained the same: to serve each community with the best selection of books, toys, tech and more, all at great prices. Find the nearest Books-A-Million at booksamillion.com/storefinder. Follow Books-A-Million on Twitter (twitter.com/booksamillion) and like us on Facebook (facebook.com/booksamillion).
BRAVE Public Relations
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