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Already receiving high industry praise, Remarkable Retail is the go-to guide to becoming intensely customer relevant and truly remarkable

DALLAS–(BUSINESS WIRE)–Leading retail industry consultant, keynote speaker and author Steve Dennis announced today that his highly-anticipated book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption is now available for pre-order and will be released on April 14, 2020. Published by LifeTree Media, the book is a must-read for retail brands and organizations of any size looking for clarity on what they must do to become remarkable and thrive in the midst of intense retail disruption.

Packed with illuminating case studies from some of modern retail’s biggest success stories, Remarkable Retail shows how retailers of all sizes can create experiences that keep customers coming back for more.

“Through my 20 years in retail industry leadership roles, and since becoming a consultant, writer and keynote speaker, I’ve had the opportunity to work with and study dozens of retail companies and write hundreds of articles dissecting shifting consumer preferences, the impact of Amazon and digital disruption, and ultimately what separates today’s winners from the losers and also-rans,” said Dennis.

“Of course, the industry now finds itself in the middle of an epic crisis that is testing everyone who works or participates in the retail eco-system,” he continued. “But as we face this crisis, we should not lose sight of our long-term vision and goals. Remarkable Retail provides a framework that guides brands in the design of enduring, highly profitable and intensely customer-centric growth strategies.”

Industry Praise

“Required reading for anyone who runs a store, shops, or who lives in a town that depends on stores for community, excitement, or taxes. The book is clear, clean, well-written, actionable, true, appropriately witty, fun to read, and well done. Steve Dennis knows exactly what’s happening in retail today and tomorrow, and he’s eager to share his wisdom.”

Seth Godin, author of This is Marketing

“Remarkable Retail provides great perspective on what is driving today’s retail winners and losers. But more importantly, Dennis lays out a roadmap for companies to use to navigate today’s rapidly changing environment.”

Steve Sadove, former chair and CEO, Saks. Inc.

Remarkable Retail conveys a deep understanding of the challenges facing the US retail middle ground while so many rivals—and not just Amazon—have thrived. A definite must-read for the retail enthusiast.”

Deborah Weinswig, CEO and Founder, Coresight Research

Remarkable Retail is available for pre-order now at Amazon, Barnes & Noble, iTunes, Audible and most other major booksellers and independent stores.

More information is available at

Book Details:

Publishing date: April 14, 2020

Format: Hardcover

ISBN: 978-1-928055-71-6

For interviews, please contact Catherine Seeds at Ketner Group Communications.

About Steve Dennis

Steve Dennis has over 30+ years of experience as a strategic advisor, board member, general manager and C-level executive at two Fortune 500 retailers. He has worked with dozens of retail, luxury, technology and social impacts brands to inspire, catalyze and design more remarkable and profitable growth strategies. Steve’s signature “tell is like it is” style and ‘Eight Essentials of Remarkable Retail’ framework makes him one of the industry’s most sought-after thought leaders. He has delivered keynotes, led management workshops and consulted across six continents, sharing what it takes to win and keep customers in the age of Amazon, Alibaba, and digital disruption.

Steve is also a Forbes senior contributor and his insights are regularly featured in the media including Bloomberg/BusinessWeek, CNBC, CNN, Fortune, Harvard Business Review, USA Today and The Wall Street Journal, among many others.


Media Contact
Catherine Seeds

Ketner Group Communications

[email protected]