Adds to Portfolio of Call Center and Telehealth Solutions to Better Support Physicians and Group Practices
LOUISVILLE, Ky.–(BUSINESS WIRE)–Lacuna Health is excited to announce the expansion of its platform to provide physicians and group practices with a broader and more comprehensive suite of call center and telehealth solutions. Following a series of strategic partnerships and acquisitions, Lacuna Health Physician Solutions now provides services to over 2,200 physicians.
The platform aggregates and aligns traditional call center services such as answering services and nurse triage with telehealth solutions that include Centers for Medicare & Medicaid Services sponsored programs such as Remote Patient Monitoring (“RPM”) and Chronic Care Management (“CCM”).
“Lacuna Health is uniquely positioned to be a trusted partner of choice to physicians and group practices for call center and telehealth solutions,” said Dr. Brian Holzer, Chief Executive Officer of Lacuna Health. “By bringing these services together under one platform, we offer customers turnkey solutions that facilitate improved patient engagement and outcomes, help improve practice efficiencies and add incremental revenue to the bottom line.”
Since its formation in 2018, Lacuna Health has been developing solutions and services for physicians. Most notably, the company acquired a provider of CCM services for physician groups in January of 2019 and since then has forged several strategic partnerships with telehealth and RPM companies.
“We believe physicians will continue to play a critical role in advancing fee-for-service and value-based care healthcare delivery models,” said Dr. Holzer. “We are very excited to help physicians and practices thrive with the product portfolio we now offer.”
About Lacuna Health:
Lacuna Health, a wholly owned subsidiary of Kindred Healthcare, LLC, is a virtual 24-7 mixed-clinical contact center that works with patients and their caregivers across the care continuum. Lacuna has successfully implemented inbound, outbound, and after-hours contact center and telehealth services for a diverse set of major clients, and currently provides services to over 2,200 physicians and their patients while also supporting approximately 80 hospitals and 400 post-acute settings or services. For more information, visit https://lacunahealth.com/physician-solutions.
Susan E. Moss