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Lightspeed Loyalty Designed for Independent Businesses Makes Its Debut

Betty Tűndik

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Photo Source: lightspeedhq.co.uk - Mark from Exclucity Powered by Lightspeed EPOS since 2012
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Lightspeed, a powerful cloud point-of-sale system for independent retailers and restaurants, today introduces Lightspeed Loyalty. With its seamless integration of Lightspeed’s existing suite of products, the new technology enables merchants to engage customers, reward repeat business and build a loyal following.

Lightspeed Loyalty gives retailers and restaurants the ability to create a dialogue so that first-time guests become regulars and existing customers become more engaged, all from a single platform that creates true brand ambassadors. Going beyond point and reward systems, Lightspeed Loyalty provides businesses with the tools to better communicate and target their customers in a personalized way.

“Retailers and restaurants have always aimed to offer customers a superior level of service, and Lightspeed Loyalty allows them to take that service to the next level,” says Dax Dasilva, Founder and CEO of Lightspeed. “We’re providing these businesses with the tools to break down barriers, thus fostering strong customer relationships, driving repeat visits and increasing revenues, no matter the season.”

Lightspeed Loyalty Key Features:

  • Rewards Program: Easily set up a customized rewards program
  • Automated Marketing: Create automated campaigns via SMS, mobile push notifications and a drag and drop email builder. Easily target customers with relevant offers based on auto-segmented customer habits and preset Smart Customer Groups
  • Customer Insights: View customer habits and interests in one place to enhance menu management or inventory selection, pricing, and promotional planning

Existing Lightspeed Loyalty users have already begun to see how these key features have positively impacted their businesses.

“Lightspeed Loyalty allows us to have our uniquely branded restaurants all under one Loyalty platform, so we can reach all our customers at the same time,” says Josh Cottingham of L&B Restaurants. “We are very excited to use this system to build and expand our customer base and satisfaction,” he adds.

To date, more than 60,000,000 points have been awarded to over 200,000 customers. With this acquisition, Lightspeed now includes a robust integrated loyalty solution geared towards apparel boutiques, pet stores, quick service establishments and fine dining restaurants, just to name a few.

 

SOURCE: Lightspeed POS Inc.

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Asia

China based innovation, CDMOs and Parallel Approvals driving huge growth in manufacturing at CPhI China

Betty Tűndik

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Significant increase in exhibitors driven by bio growth at bioLIVE and separate nutraceuticals event.

CPhI & P-MEC China (#CPhIChina and #PMECChina) – co-organized by UBM EMEA, CCCMHPIE, and UBM Sinoexpo – takes place at the Shanghai New International Expo Center (SNIEC) on 18-20 June 2019. The event will be co-located with ICSE, InnoPack, bioLIVE, NEX, Labworld, FDF, and EP & Clean Tech. Seen as the bellwether of pharmaceutical trends across the country, CPhI & P-MEC China’s agenda is packed with content from over 100 onsite conferences and activities as well as more than 50 seminars, with speakers from China and abroad.

One of the key trends to emerge this year is the rise in the number of innovative China-based biotechs – coupled with the easing of regulatory pathways and an emerging CDMO sector – is fueling a significant growth in manufacturing across China. In view of this, experts at the event will assess the Marketing Authorization Holder (MAH) Pilot Program, as well as recent reforms of China’s regulatory landscape and the opportunities for international pharma.

With the Chinese pharma growing at a ferocious pace, CPhI & P-MEC China is expected to welcome 50,000 attendees in its 19th edition – a year-on-year increase of 30% – which is further indicative of the buoyancy of the Chinese market. The event is also expected to see a 6% increase in exhibitors, with more than 3,200 from over 120 countries in attendance.

“China is issuing new guidelines at a feverish pace and will be harmonized with ICH very quickly. The result is that over the next two to three years’ poorer quality manufacturers will drop out of the market and China’s manufacturers will look to compete in international markets as well as domestic” CPhI Annual Report Expert, Bikash Chatterjee on outlook of 2019.

Wider market data also supports this ongoing boom, with China’s pharmaceutical market projected to grow strongly from 115.2bn USD in 2016 to 159.4bn USD by 2021 and 234.2bn USD by 2026. This represents a 10-year compound annual growth rate of 8.8% in local currency terms and 7.3% in US dollar terms. Similarly, bioprocessing in China has been on a trajectory of rapid growth, with a 39% growth in facilities, and total capacity is growing >8% annually, with biosimilars offering the largest growth potential.

At the 2019 edition, for the first time, CPhI & P-MEC China 2019 will launch bioLIVE – their new bioprocessing and manufacturing exhibition – which has evolved from the previous BioPh China and will run adjacent. This exposition is in response to the large molecule trend within the industry, and arrives at a particularly prominent moment. Within the last year, there has been a proliferation of biosimilars and double-digit approvals of biologics – as well as a host of investments taking place in contract services.

Marie Lagrenee, Brand Manager at CPhI & P-MEC China, commented: “The growth of the Chinese pharma economy has been exponential in recent years, with regulatory reforms spearheading the increased interest in the region from both domestic and international companies. With a bourgeoning CDMO sector and recent harmonization by ICH, it’s pivotal that events such as CPhI & P-MEC China provide a platform to drive growth, exchange new ideas and expedite new deals to help nurture this budding market.”

The third edition of China Pharma Week will take place alongside CPhI & P-MEC China on June 17-21 2019, focusing on Leadership, Business, Networking, Innovation, Recognition and Knowledge. Activities will include plant visits, a networking dinner, women in leadership forum, summits and the Innovation Gallery Tours, giving a deeper work floor insight and dedicated industry conferences on different sectors.

For more information, please visit the official website: www.cphi.com/china

Notes to editors
Notable features at CPhI China 2019 include:

  • Over 100 onsite conferences and activities with speakers from China and abroad, 50+ seminars
  • The renowned Matchmaking Service, an online matchmaking tool, which enables attendees to search for and arrange meetings with exhibitors prior to the show according to their business goals
  • The Innovation Gallery Tours will provide 2019 attendees with the latest insight into Functional and Insulin packaging solutions in the Chinese market as well as the opportunity to meet exhibitors
  • The Supplier Finder System, an interactive floor plan via dedicated screen, onsite visitors will be able to discover the location of existing or future business numbers, based on the search by a company name, product name or company’s stand number
  • CPhI TV will bring live interviews from the top companies on the show floor and live content onsite to get the best out of the show.

 

SOURCE: UBM Sinoexpo

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Business and Management

Ahlstrom-Munksjö One of the First Companies Within its Industry to be ISO 45001 Certified

Betty Tűndik

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Photo Source: Youtube - Ahlstrom-Munksjö and Metsä Fibre - safety has no boundaries
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Ahlstrom-Munksjö believes that zero accidents is possible. The long-term goal is an accident-free workplace and in order to achieve this target, the company is certifying its plants with the ISO 45001-standard.

To achieve the long-term target and to ensure a safe working environment, Ahlstrom-Munksjö focuses on preventative activities, behavior-based safety interactions, safety inspections, auditing and tailored safety training. The performance is managed through systematic and efficient health and safety management processes.

Out of Ahlstrom-Munksjö’s 45 plants globally, 8 have so far been ISO45001:2018 certified. The new standard, published in March 2018, confirms excellence and good practices in occupational health and safety management systems. It promotes a safe and healthy working environment by providing a framework that allows organizations to identify and reduce their risks related to occupational health and safety, reduce potential for workplace accidents and illnesses and improve legislative compliance.

The target is that all Ahlstrom-Munksjö’s plants will be certified with the standard at the latest in 2021.

“A strong global safety culture increases the health and safety accountability for all coworkers, contractors and visitors. We are committed to apply the best practices within occupational health and safety and I am very happy to see this latest achievement. The ability to offer a safe place to work also supports us in attracting, developing and retaining talent for our global operations,” says Dan Adrianzon, Executive Vice President, People & Safety at Ahlstrom-Munksjö.

“This new international, dynamic and process based safety management standard considers risks and opportunities rather than risks only and at the same time it requires that the views of our stakeholders are considered. This is fully in line with our preventative health and safety strategy. This standard takes our plants to a new level, and also increases efficiency, as it’s based on the other ISO management system standards,” says Rune Årnes, Vice President Health & Safety at Ahlstrom-Munksjö.

The new standard replaces the previous OHSAS 18001:2007 standard, which still continues to be the most widespread framework for occupational health and safety management. Currently 25 of Ahlstrom-Munksjö`s plants are OHSAS18001:2007 certified.

The majority of Ahlstrom-Munksjö’s 8,000 employees work in circumstances where health, safety and environmental risks are present and the company’s operations hence require excellent performance in safeguarding health, safety, and environmental related issues.

 

SOURCE: Ahlstrom-Munksjö

 

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Biotechnology

Global Business Forum on Latin America 2019 Concludes With Call to Capitalise on Untapped Business Opportunities

Betty Tűndik

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Panelists discuss business prospects during GBF Latin America 2019 in Panama City
Reading Time: 2 minutes

 

The third edition of the Global Business Forum (GBF) on Latin America concluded yesterday (April 10th) in Panama City with a call from government and business leaders to capitalise on new trade and investment opportunities that are emerging in the Latin America and Caribbean (LAC) and Arabian Gulf regions.

A total of 800 delegates from 50 countries attended GBF Latin America – Panama 2019, including heads of state, ministers, top government officials, policymakers and business leaders, while 300 bilateral business meetings were held on the sidelines of the event. The two-day forum identified sectors where businesses in the Arabian Gulf and LAC regions can expand their cooperation, namely food security and agri-business, finance and fintech, trade, tourism, and renewable energy.

Held under the theme “Next Hubs, New Regions”, the two-day forum featured 17 sessions and 46 speakers. Among the high-level attendees and speakers were H.E. Juan Carlos Varela, President of Panama; H.E. Jovenel Moise, President of Haiti; H.E Isabel de Saint Malo, Panama’s Vice President and Minister of Foreign Affairs, in addition to several ministers, top government officials and business leaders from the UAE, Panamá, Haiti, USA, Brazil, Argentina, Colombia, México, Uruguay, Jamaica, Dominican Republic, Honduras, Ecuador and Paraguay.

During the forum, the Panamanian President called on Panamanian’s public and private sector players to participate in Expo 2020 Dubai which he described as an ideal opportunity for Panama to showcase the potential it can offer the world. The Haitian President stated that his country is focused on developing its infrastructure, improving connectivity, and investing in several sectors, such as agriculture, renewable energy and healthcare, adding that these are all areas where it is looking to expand its cooperation with the UAE and other countries.

H.E. Hamad Buamim, President & CEO of Dubai Chamber of Commerce & Industry said: “The third edition of GBF Latin America achieved its objectives of exploring new business prospects between the LAC and Arabian Gulf regions, fostering constructive dialogue between business communities on both sides, and paving the way for long-lasting partnerships. We see the strong participation in the event as a a positive sign of growing confidence in Dubai as a preferred hub for Latin American companies.”

 

SOURCE: Dubai Chamber

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