Connect with us

Airlines/Aviation 

Corendon Boeing 747 Has ‘Landed’ in the Hotel’s Garden

Betty Tűndik

Published

on

Reading Time: 3 minutes

 

Aircraft will be converted into 5D aviation experience for the public

After a five-day mega transport from Amsterdam Airport Schiphol to Badhoevedorp, the Corendon Boeing 747 has arrived in the garden of the Corendon Village Hotel this morning. There the plane will be converted into a 5D-experience about the 747 and the history of aviation later this year.

De Boeing began its last journey from Schiphol Airport on Tuesday night. The dismantled aircraft was placed on a trailer of specialised transport company Mammoet to cover the 12.5 kilometers to the hotel. During that, the aircraft had to cross 17 ditches, highway A9 and one provincial road. The A9 was successfully crossed in the night from Friday to Saturday. In the night from Saturday to Sunday, the transport crossed the Schipholweg after which it was parked backwards into the hotel garden, requiring 57 movements. The spectacular transport attracted worldwide attention and was covered by national en international media.

Heavyweight

The Boeing 747 is the former KLM aircraft ‘City of Bangkok’ that will be given a new final destination in the hotel garden after 30 years of reliable service. The plane is 64 meters wide, 71 meters long and weighs 160 tons. To keep it safe and steady, the aircraft has been lifted on 1.5 meters high steel bases, totalling 15 tons of steel. These are built on heavy concrete slabs, strong enough to carry the enormous weight.

5D experience

De Boeing will be converted into a 5D experience later this year. Visitors will be able to walk on, over or under the plane and visit places that are normally not accessible to the public. They can visit the cargo area where the luggage is loaded, learn about the fuelling of the plane, take a look in the kitchen of the business class and the cockpit on the upper deck. They can even do a wing walk over the thirty-meter-long wings. Visitors also make a journey through the history of aviation. That begins with the ancient human desire to fly and leads them from the first serious flight attempts around 1900 to the development of the Boeing 747. The highlight of the trip is the 5D experience, in which they can experience flying in all its facets. The garden where the Boeing is placed is partly an ecozone, open to hotel guests, and can be used as a festival site.

Fitting and measuring

Corendon founder Atilay Uslu had booked a room in the hotel. Exactly on the spot where – if everything went well – the nose of the Boeing would be placed in front of the window. “When I opened the curtains this morning, I saw her in full glory. I realized that after months of preparation we really succeeded in getting the plane to its final place with a lot of fitting and measuring. That kind of takes your breath away,” he says.

Corendon has expressed its thanks for the cooperation of the municipality of Haarlemmermeer, government agencies, various companies and its own employees, without whom the stunt could never have been successful.

Iconic plane

The transport of the aircraft this weekend coincided with the celebration of the first test flight of the Boeing 747 on February 9th, 1969, exactly fifty years ago. The 747 is an iconic plane and was the largest aircraft in the world until 2007. It could transport 2.5 times more passengers than other conventional types. It was also the first wide body aircraft, with two aisles. Characteristic is also the upper deck, where the cockpit is located. KLM introduced the first Boeing 747 in its fleet in 1971. The ‘City of Bangkok’, which was added to the fleet in 1989, was then baptized by nine Thai monks. After almost thirty years of loyal service, the repainted aircraft now decorates the Corendon hotel garden.

The transport in figures

The last five-day trip of the Boeing was an impressive operation. The plane first had to be transported 8 kilometers over the Schiphol airport area and then another 4.5 kilometers through the fields. Heavy transport specialist Mammoet transported the 160-tons aircraft on a trailer that weighed even more: over 200 tons. The trailer divided the weight of the Boeing over 192 wheels. To make sure the trailer would not sink into the marshy land, a special road was constructed of approximately 2.100 metal road plates weighing 1.500 kilos each. Special bridges were built over the 17 ditches. The trailer was traveling at a speed of 5 kilometers per hour and was controlled remotely by people from Mammoet, who walked beside it. It was powered by two so-called power packs, each with a capacity of 390kW, generating more than 1000 hp. A total of 18 turns had to be taken during transport, of which the first 7 were on the airport.

SOURCE: Corendon

 

Hi everyone! Nice to e-meet you! Here are a few things you should know about me.


I am a conscientious, open minded, adaptable to new experiences and ambitious Business Development Manager with a Bachelor's Degree in Economics - Banking, Finance and Accountancy. Through my studies I've also obtained many naturopathic and nutrition degrees as well. Part-time jobs have added marketing, network marketing, event management and store management skills to my experience through my career.


Through my career I have also been a Hotel Manager and owned a Bar/Restaurant & Internet Cafe. My online marketing and social media interactivity experience was gained when me and my husband started a business with an online/organic webshop & healthy lifestyle consultancy.


I've improved my English at Cambridge Academy of English - 2003, in Cambridge. I live a conscious lifestyle, and try to protect the ecosystem. Animal lover and capable of helping others without judgement or negative reactions, this is thanked to my knowledge in holistic therapies and the naturopathy courses I've followed.


I cannot leave far my spiritual growth and the continuous development in alternative and holistic therapies, so I'm learning at Kyron School of New Consciousness, receiving a Bio Energo-therapist diploma.


Thanks to all my experiences I've decided to venture into publishing and writting, while also continuing to learn many new things daily. I hope you enjoy reading my hand picked PICANTE News and check back for my weekly articles. You can find my articles and news digests in the following categories:


FOOD & BEVERAGES, ANIMALS/PETS, ANIMAL WELFARE, CANNABIS, ENTERTAINMENT, HEALTH CARE/HOSPITALS, CONSUMER & COSMETICS, ART, HEALTH AND LIFESTYLE, ALTERNATIVE ENERGIES, BEVERAGES, ALTERNATIVE MEDICINE, COSMETICS AND PERSONAL CARE, AGRICULTURE, and many more.



You can get in touch to discuss interviews or possible article submissions by contacting us.


Let's also connect via social media! You can find me on LinkedIn and Twitter.

Advertisement
Comments

Airlines/Aviation 

Unbabel supports easyJet to create international customer service ‘super agents’

Vlad Poptamas

Published

on

Photo source: opodo.co.uk
Reading Time: 2 minutes

 

Unbabel, the AI-powered, human-refined Translation-as-a-Service platform, has partnered with easyJet, Europe’s leading airline, to drive new efficiencies and improved service to its customers across multiple languages.

Unbabel is enabling the airline to offer near real-time translation of customer chat and enquiry tickets, in up to 29 languages, via its unique machine translation technology. This is opening up more languages to easyJet and increasing customer satisfaction within existing customer bases.

The translation platform is also equipping easyJet to deal effectively with a wider customer base ensuring their queries are handled quickly and efficiently without the need to wait for human translators or relying on internet translations.

Since late 2018, all of easyJet’s Dutch and German live chat has been handled by English speakers using the AI-powered platform and during that time customer satisfaction has increased 4.2% when compared to languages served by native speakers. Additionally, German rose from 5th to 2nd in terms of popularity of language within easyJet customer enquiries.

An initial pilot project ran over two months in 2017, coinciding with easyJet’s busiest annual period, and challenged Unbabel to provide near real-time translation of customer enquiries. Through adopting the translation-as-a-service platform, easyJet observed an improvement in average handling time for enquiries.

Karen Cox, Director of Ground Operations & Customer Management Centres, at easyJet, said: “Unbabel’s solution helps to maintain a high level of quality and customer satisfaction and provides us with flexibility during language spikes. Our Unbabel-powered ‘super agents’ are ensuring that we stay agile as a company and means that we are now able to offer everyone the same high-level customer journey. With a major drive to deliver value on behalf of the customer, we feel confident that Unbabel offers the best solution.”

Vasco Pedro, CEO of Unbabel, commented: “In 2019, more and more businesses are waking up to the fact that they are operating in an ever more multilingual market. When customer satisfaction is at the top of the business agenda, being able to serve customers immediately in their native language represents a great competitive advantage. We’re delighted to partner with easyJet, and have already seen a demonstrable impact on customer satisfaction and customer retention metrics.”

Cox added: “Knowing that Unbabel has the integrated AI and human platform to support the user journey really demonstrated the warmth and care we look for in our customer service.”

Looking to the future, Unbabel is set to help easyJet move into further new markets, with plans to accommodate customers from countries such as China and the Nordics. The airline will also invest in messaging to a far greater degree, serving customers through channels like WhatsApp, Facebook Messenger, and Apple Business Chat. As a result of Unbabel’s, easyJet customer advisers will continue their exposure to new geographies and markets, as well as building experience with disruptive new technologies like AI and Machine Learning.

Continue Reading

Airlines/Aviation 

Flight Centre Becomes Largest Individual Shareholder in The Upside Travel Company

Vlad Poptamas

Published

on

Photo source: fool.com.au
Reading Time: 2 minutes

 

Flight Centre Group (ASX:FLT), continues to strengthen its rapidly growing global corporate travel business, today announcing a strategic investment in The Upside Travel Company (“Upside”), the corporate travel company launched in 2017 by Priceline founder Jay Walker.

FLT’s investment is for a 25% interest in Upside which will see it become the business’s largest individual shareholder providing access to Upside’s travel technology platform and software development resources. As part of the agreement, the parties also entered into a commercial deal that covers cooperation on various distribution initiatives that combine FLT’s deep understanding of the corporate travel space with Upside’s powerful technical assets.

With this deal, FLT improves its technology capabilities, specifically in the small-and-midsize corporate market. FLT plans to leverage Upside’s technology platform to continue the digital enablement of its Corporate Traveler business, pairing the proficiency of its people with cutting edge artificial intelligence and machine learning models. The investment also adds Washington, DC to the expanding global list of FLT “Lab” locations following the recent investment in Bangkok-based 30SecondsToFly, and the acquisition of the award-winning mobile app Sam :] in Barcelona last month.

“We have been impressed by the capability and flexibility of Upside’s technology and team to improve the business traveler experience. Its use of machine learning models to dynamically price business travel packages in real-time to save clients money while increasing traveler options is just one example of Upside’s best in class technology,” according to Dean Smith, President of FLT’s Americas operations.

For Upside, the deal substantially bolsters the company’s product offering to the small corporate market, where it will continue to operate under the Upside brand. Access to FLT’s supplier relationships and global reach expands Upside’s inventory and enhances its ongoing software development with a broader set of travel data inputs.

“FLT is the perfect partner for Upside as we get aggressive in serving small corporate clients. Not only does FLT’s global scale, content, and experience immediately make our product more complete, but FLT’s people and expertise also make us smarter, which is key as we accelerate into the future.” said Jay Walker, CEO of Upside.

The Upside product will soon take advantage of the emerging standards called Next-Generation Storefront, which are being developed by ATPCO in collaboration with airline and industry leaders. Incorporating the new standards for product display is a top post-investment priority for both parties and is expected to take place in Q2 of 2019. “It’s promising to see FLT and Upside work together on providing the best traveler experience possible by making NGS a priority so flight shoppers can compare like-type products on third party channels. We’re inspired to see so many channels taking a step forward to transform flight shopping” said Gianni Cataldo, Head of Research & Development, at ATPCO.

Jefferies LLC served as the sole financial advisor to Upside.

 

SOURCE Flight Centre Travel Group (Canada) Inc.

Continue Reading

Airlines/Aviation 

Global Survey Shows Travellers Still Struggle With Lack of Information About Delayed and Cancelled Flights, Says Cirium

Vlad Poptamas

Published

on

Photo source: adobomagazine.com
Reading Time: 3 minutes

 

  • New survey reveals well over a third of travellers have had to pay more to make alternative travel plans following a delayed flight
  • Nearly two thirds would be likely to use an app which alerted family, friends and work colleagues if their flight was disrupted
  • Cirium, the aviation data and analytics experts, say flight delays and cancellations cost airlines over US$30bn a year

Over a third of global travellers (36%) say they don’t get enough information about delayed and cancelled flights, according to aviation and data analytics experts at Cirium.

A new survey for Cirium reveals the impact of flight delays and cancellations and the need for better management of flight disruption, with more communication via proactive flight updates for affected passengers.

Almost two thirds (61%) of those surveyed said that they would be likely to use an app which alerted their friends, family or company about their delay.

In 2018, approximately 3.9 million flights – or 10,700 a day – were delayed by over 30 minutes or cancelled globally, affecting more than 470 million passenger journeys around the world.

Flight delays and cancellation cost airlines globally US$30bn a year in lost revenue, in addition to costs borne by their passengers.

Airline flight delays and cancellations are caused by a wide range of factors, such as technical issues with aircraft, bad weather, air traffic control problems, strikes, medical diversions and congested airports, among many others.

The global YouGov study conducted for Cirium in the UK, US, UAE and China, showed more than a third of travellers worldwide (35%) who had experienced a delayed or cancelled flight, did not find it easy to change their travel plans, with well over a third (40%) left out of pocket after being forced to pay more to make alternative travel plans.

Airlines also had to bear the massive cost of disruption with flight delays and cancellations costing the equivalent of US$7 for every departing passenger – slightly less than the airline’s net profit per person per departing flight.

Jeremy Bowen, Cirium Chief Executive Officer, said: Flight delays and cancellations are an unfortunate aspect of modern air travel and can have a big impact on travellers, whether flying for business or leisure. We recognize that the cost of disruption for airlines is also a significant problem. While our survey reveals well over a third of passengers still have to pay more for alternative travel plans, airlines can proactively issue flight alerts ahead of travel and re-allocate tickets without fees to take the sting out of flight disruption. We all want to travel stress free and get people to where they want to go, which is why at Cirium we work closely with airlines around the world on initiatives which reduce the impact of disrupted flights.”

The survey revealed nearly two thirds (57%) of those polled only found out about their flight delay or cancellation once they had reached the airport. When asked 29% said that they would prefer to be informed about a delay through a text alert with another two thirds (61%) saying they would use an app which alerted their friends, family or company about their delay.

More than double (48%) said that they would be most frustrated if their leisure flight was delayed or cancelled compared to the 21% who would be most frustrated if a business flight was cancelled.

Over a third of global travellers would be most sympathetic if a flight was disrupted due to bad weather (35%) followed by technical issues with their aircraft (30%). However, only a tiny 5% would be most sympathetic with delays or cancellations due to problems caused by air traffic control.

Cirium enables the wider travel industry to manage the impact of disruption with intelligent data and analytics solutions. For example, Cirium analyzes more than 70 million passenger journeys annually to provide meaningful insights and keep the travel industry in motion.

This data is used by a wide range of customers, such as airlines and airports, to improve the travel experience by smart devices and metasearch engines, like Google, Amazon and Expedia, to provide information directly to passengers, enabling them to make more informed choices when on the move.

Cirium’s data and analytics divisions have been the first to bring innovative solutions to market, such as the first to automate the ticket waiver process during times of flight delays and cancellations.

It employs over 400 technologists, analysts, data scientists and market experts in the UK, US, EuropeMiddle EastIndiaand Asia-Pacific.

The group has significantly grown in recent years with the acquisition of leading data intelligence companies, including Ascend, Innovata, Diio and FlightStats.

 

SOURCE Cirium

Continue Reading

Font Resizer

Subscribe to PICANTE via Email

Enter your email address to subscribe to PICANTE and receive notifications of new posts by email.

Follow us on Facebook

Read more from our authors

Follow our Tweets

Trending

Please turn AdBlock off