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Nielsen’s Mainland Tourist Study: Hong Kong Continues to Pull at Heartstrings of Mainland Tourists

Betty Tűndik

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Photo by Moritz (Pixabay) - Hong Kong Skyline
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Over 90% of Mainland visitors said they will return to Hong Kong again within the next 12 months, with a 4% growth in planned spending for the next trip.

Connection between Hong Kong and other Mainland cities has been strengthened since the recent completion of the Hong Kong-Zhuhai-Macau Bridge and the Guangzhou-Shenzhen-Hong Kong Express Rail Link. More Mainland visitors are already travelling to Hong Kong via coach or train compared to 2017.

Number of tourists visited Hong Kong in November 2018 surpassed same period in 2017 with a 26% leap*. With the on-going GBA initiatives and the convenience brought by the new gateway access to Hong Kong, the influx momentum is expected to continue. Not only the high-end market of finance, trade, logistics and professional services in Hong Kongwill benefit, the new market potentials for tourism related industries, especially retail, will also be underpinned.

INCREASED TRAVEL SPENDING ACROSS ALL SECTORS

According to the latest Nielsen Annual Mainland Tourist Study, each traveler spent HKD 21,000 per trip in Hong Kong indicating 3% growth vs. 2017. Shopping continues to lead as the highest spend sector (45%) in their trip; accommodation, dining and entertainment each contribute evenly on their overall expenses. Having said so, spending across all four sectors recorded positive uplifts.

EXPERIENTIAL RETAIL: STAYING NEW BY CONSTANT RE-INVENTION

Though spending power is seen increasing year on year, travel appetite to Hong Kong is facing tough challenge – products are perceived to be similar between Hong Kong and other Mainland cities. It is inevitable for Hong Kong to steer focus beyond product offering to service. Experience helps to establish emotional tide and is always timeless. “Transforming each trip from a shopping mission to an inspiring travel experience can drive repeat visitation and such experience can best be offered through the brick and mortar channel in Hong Kong,” said Michael Lee, Managing Director of Nielsen Hong Kong and Macau.

“Unlike other destinations with abundant cultural attractions, developing an inspired travel experience in Hong Kongwould require a seamless, cross-industries (shopping, accommodation, food and entertainment) collaboration. This helps to turn our cultural similarities with Mainland visitors to an advantage for making the experiential retail a true success,” Lee suggested.

OMNICHANNEL LANDSCAPE: SEIZING THE E-COMMERCE OPPORTUNITY BY TRANSFORMING BRICK-AND-MORTAR RELATIONSHIP UNDER THE TECH-LED ERA

According to the study, almost 30% of Mainland visitors make online purchases in overseas e-commerce platform. Cross-border online shopping has started showing its impact on Mainland visitors’ shopping behavior during their trips to Hong Kong. More are claiming spending in the brick and mortars shop during their trip would be lowered as a product is available online. “An integrated omnichannel strategy can help Hong Kong retailers to address the change of traveler purchase behavior as they convert part of their purchase to online,” said Lee.

*Source: Immigration Department – Visitor Arrival Statistics November 2018

About Nielsen’s Mainland Tourist Study

Nielsen Mainland Tourist Study diagnosed travel patterns, shopping behaviour, and the visiting experience of Mainland Chinese visitors in Hong Kong on different tourist’s attractions and the related since 2010. The research was conducted in August and September 2018, and the latest findings of the survey was based on online interviews of 1,106 mainland visitors from Greater Bay Area as well as other key cities, aged between 18 and 65, who travelled to Hong Kong over the past 12 months.

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Attest Raises $16 Million to Take the Guesswork Out of Growth for Consumer Businesses

Vlad Poptamas

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Photo source: 123RF.com
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Attest, the London-based technology startup launched to enable every business to be consumer-focussed, today announced a $16 million Series-A investment round to expand their Consumer Growth Platform.

Attest’s Consumer Growth Platform enables companies to engage directly with over 100 million consumers across 80 countries, in as little as 90 seconds. The platform is used by consumer businesses, to learn, measure and grow ever-faster, across ideas, departments and teams.

The financing was led by leading global venture capital firm NEA headquartered in Menlo Park, California, with participation from existing investors Oxford Capital and Episode 1 Ventures. Crystal Huang, Principal at NEA, will join the Attest board of directors.

The Attest platform is designed for any business looking to unlock its full growth potential, by engaging real consumers to uncover the right decisions.

Jeremy King, Founder and CEO of Attest, said: “Businesses are constantly seeking new ways to understand trends, grow in new markets, and explore innovations – however 99% of the questions businesses would love to explore go unanswered. Attest is designed to solve that, replacing the guesswork with facts, for all consumer businesses everywhere.

“Our team is so excited to work with NEA and their global scale. NEA share our vision for helping consumer businesses discover predictable, repeatable growth by enabling anyone to get much closer to consumers and real inputs than has ever been possible before.

“Attest is built to deliver the most powerful, unique insights that can help every business unlock their greatest growth opportunities. Attest can deliver over 467% return on investment; it’s a huge new capability, now open to all.”

This financing comes hot on the heels of a year of dramatic growth for Attest, with recurring revenues climbing 1,800% across 2018, and the Attest team more than doubling in size from 20 to over 50. The company’s expanding client roster has added notable brands such as Heineken, Walgreens Boots, Samsung, Fever-Tree, Discovery and Transferwise.

The new capital also accelerates Attest’s growth in North America with the opening of a new office in New York, while expanding engineering, product and design teams to deliver ever-more intuitive and predictive insights; supporting Attest’s mission to enrich consumer understanding for all.

“We’ve been exploring innovations within the consumer growth and insights space for a while,” said Crystal Huang, Principal at NEA. “The traditional research market is worth $76 Billion, and yet it only serves a fraction of those who would benefit from fast and reliable consumer insights. Attest has a tremendous vision, thoughtful culture, ambitious team and impressive traction, which puts them in a position to accelerate the delivery and adoption of a category-defining and market-expanding platform. Our investment in Attest also reflects our enthusiasm for the UK tech ecosystem and eagerness to continue investing in this region going forward.”

Attest combines power and simplicity into an all-in-one SaaS platform. “It’s always been easy to guess or project, but now it’s possible for anyone to simply ask detailed consumer groups for their input directly. Not just any consumers, the real people that matter most for each decision. We’re democratising, demystifying and accelerating consumer intelligence.”

Jamie Cooke, Chief of Staff EMEA at Discovery, added “Attest gives us agility and empowerment, bringing the consumer and people in the organisation doing the work together in a faster, more direct and intuitive way than our traditional ways of doing things. Attest is a catalyst for changing the culture of our company.”

Jeremy King concluded “We believe that unique consumer insights and understanding hold the key to long-term business success, and we’re on a mission to place real consumers into daily decision-making for every business. Most importantly, we do this in ways that suit consumers; constantly respectful of time and privacy, all via beautiful interfaces. We aspire to be leading global business, and that take a great leap forward today.”

 

SOURCE Attest

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Comscore Releases New Advanced Segmentation Data for Digital Audiences in Canada

Vlad Poptamas

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Photo source: macleans.ca
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Comscore, a trusted partner for planning, transacting and evaluating digital media across platforms, today released new data from Plan Metrix® Multi-Platform Powered by Vividata, the psychographic digital segmentation tool. Launched in Canada in December of 2018, Comscore Plan Metrix Multi-Platform combines consumers’ desktop and mobile behaviour with detailed information about their lifestyles, interests, attitudes, demographics and behaviors from Vividata’s survey data for a unified digital view.

“We are excited about the early client participation and industry excitement with Plan Metrix Multi-Platform. This reinforces our beliefs that there has been a gap in Canada for robust, person-centric data sets that are better aligned with how digital media is analyzed and planned today,” said Bryan Segal, senior vice president, commercial, Comscore. “We are looking forward to serving the industry and helping our clients deliver against these new data and insights with this innovative partnership.”

A first for the Canadian marketplace, the new data from Plan Metrix Multi-Platform provides the following benefits to buyers and sellers of media:

  • Generate stronger media plans, identify advanced audience segments, and reach consumers across different platforms
  • Achieve better ROI by creating segments based on nearly 20,000 attributes
  • Demonstrate the value of a platform’s audiences and competitive comparisons through a deep understanding of the total media consumption, attitudes and interest of their audience

Media buyers and sellers can combine a wide array of behaviour and lifestyle categories to create richer custom segments in different industries, including retail, travel, automotive, media, real estate, lifestyle, finance and household products. An online lifestyle publisher, for example, can demonstrate how their properties over index for certain attractive target groups such as expectant mothers, food lovers or cosmetics shoppers. Inversely, a media buyer for a baby formula brand can gain insight into expectant mothers’ online behaviors to better optimize advertising campaigns.

“Plan Metrix Multi-Platform is part of our continued strategic plan to build and partner on new solutions for the marketplace that help media buyers and sellers maximize the power of our rich consumer and media data,” said Pat Pellegrini, Ph.D., president and CEO, Vividata.

Since its initial launch the solution has been met with enthusiastic responses from industry thought leaders who are engaged with the platform:

“We are thrilled to add Plan Metrix Multi-Platform data to enhance The Globe and Mail’s continued investment in audience data science, which is extremely valuable in generating brand engagement,” said Greg Doufas, chief digital and technology officer, The Globe and Mail. “This will allow us to deepen our understanding of audiences and to use Plan Metrix Multi-Platform data to showcase our value to advertisers throughout the entire consumer path to purchase.”

“The Comscore and Vividata partnership will enable agencies to create better targeting and narratives, and more complex campaigns for our clients looking to reach the multi-touchpoint, multi-screen consumer of today,” said Fred Auchterlonie, executive vice president, client service, PHD Canada. “We welcome the availability of new tools that enable us to deliver more relevant and timely ads by using third-party, industry standard data to give our clients a complete picture of how to optimize success in reaching their targets.”

 

SOURCE Comscore

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Highlights At Singapore Cocktail Festival 2019

Betty Tűndik

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Reading Time: 2 minutes

 

The annual Singapore Cocktail Festival (SGCF) is back from 10 to 18 May 2019, with this year’s Festival Village returning to Empress Lawn with an exciting line-up of bar pop-ups, masterclasses, brand experiences, live entertainment acts and more

Supported by Singapore Tourism Board, Singapore Cocktail Festival is now into its fifth year and will once again spotlight the city’s cocktail culture on the world stage. The Festival presents an impressive gathering of over 100 of the world’s best bartending talents at the Festival Village; further augmented by a collaboration with The World’s 50 Best Bars organisation to introduce ’50 Minutes with 50 Best’, a series of exclusive cocktail masterclasses, for the first time. The awards for Asia’s 50 Best Bars 2019 will take place in Singapore on 9 May 2019, the evening prior to the opening of SGCF.

What’s new at the Festival Village?

Open 10 to 12 May from 4 to 11pm, the Festival Village on Empress Lawn is the heart of the cocktail celebrations. Highlights include:

  • Headlining bartenders from The World’s 50 Best Bars and Asia’s 50 Best Bars lists such as Kazuhisa Arai of Sober Company, Shanghaiand Lolita Goh from Junglebird, Malaysia, who will be serving signature cocktails at $12 nett.
  • ’50 Minutes with 50 Best’ Masterclasses, presented by The World’s 50 Best Bars organisation. Sample signature cocktails from acclaimed bartenders, and learn the stories behind their bars and cocktails. Entry to these classes are limited to Festival Village ticket holders through contest giveaways on the SGCF Facebook and Instagram. A limited number of tickets can also be purchased through: https://sgcf2019.hungrygowhere.com/ from 5 April 2019.
  • The “Barstylez International Bartender Championship”, where over 60 bartenders from more than 25 countries will compete in two categories — ‘Flairing’ (International) and ‘Cocktail’ (Asia).
  • Bar and brand pop-ups under one roof offering signature tipples and brand-new concoctions.
  • Brand experiences such as the Four Pillars Gin putting green; the “Hendrick’s Botanical Sanctuary” and a “Monkey Shoulder Boom Box Bar”.
  • Debut brands at the Artisanal Spirits Tasting Room, including Amrut Distilleries and Tanglin Gin; and restaurant pop-ups on the Food Street like COMO Cuisine and Neon Pigeon.
  • Live music and DJ acts

Festival Village tickets are priced from $35 for a one-day pass, inclusive of a welcome drink. For a complete list of ticket categories and prices, visit www.singaporecocktailfestival.com.

Cocktail experiences around the city

From 10 to 18 May 2019, expect a diverse round-up of cocktail experiences around the city across 45 participating venues. Highlights on the Festival calendar include:

  • Thematic bar tours such as ‘Whisky Business’, an all-whisky cocktail showcase; and ‘New Kids on the Block’ featuring the latest cocktail hotspots. Bar tours are available for booking on www.singaporecocktailfestival.com from 5 April 2019.
  • Exclusive cocktail deals redeemable via the Sluggr App across participating bars.
  • Guest Bartender feats around town include ‘One Thousand and One Drunken Nights’, featuring Jay Natividad from The Spirits Library (Manila, Philippines) and Ian Libang from NoKal (Manila, Philippines) at Fat Prince on 16 and 17 May 2019.

 

SOURCE: Singapore Cocktail Festival

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