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ISG Provider Lens™ report finds German companies also looking to service providers to protect employees working from home

FRANKFURT, Germany, Aug. 24, 2020 (GLOBE NEWSWIRE) — Facing data protection regulations and new cyber threats during the COVID-19 pandemic, enterprises in Germany are looking to service providers to improve their cyber security, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2020 ISG Provider LensCyber Security – Solutions & Services Report for Germany finds interest in cyber security providers is growing as more and more business processes are being digitized and use of the industrial Internet of Things continues to increase.

In addition, the Data Protection Regulation is driving German companies to implement stronger cyber security measures, the report says. The COVID-19 pandemic is also creating new challenges for German companies, with employees working from home connecting to company systems.

“Data and IT infrastructures are constantly exposed to criminal threats,” said Andrea Spiegelhoff, partner, ISG DACH. “Hazards emerging from negligence in user companies are not uncommon, and German companies are using cyber security providers to mitigate these risks.”

The report finds a growing interest in identity and access management at German companies, due to an increasing number of digitization projects in the country. This trend contributes to the need to protect not only users and their identities, but also machines and other internal resources.

Many German companies are shifting their identity and access management systems from on-premises operations to the cloud, the report adds. Many providers now offer both on-premises and cloud operations, with some cloud-native providers also targeting the German market.

German enterprises are also increasingly interested in data loss prevention solutions, the report says. The increasing use of personal devices in business settings is driving this interest, but the increased adoption of big data, social business and cloud computing also create a high demand for these services.

Companies in Germany are also relying more on external service providers to keep their IT security systems up to date and train users in cyber security, the report adds. Training programs seek to prevent careless user behavior that leads to Trojan and phishing attacks.

German IT security projects are often complex, and many service providers offer a wide range of technical security services from a single source. In many cases, service providers also have partnerships with well-known technology providers and have employees with numerous cyber security certifications.

In addition, the report sees a rise in demand for managed security services in Germany. Large and mid-sized companies are turning to security operations centers based in Germany for data protection services. Large companies are interested in globally distributed security operations centers that can cover their international operations, and they want SOCs that offer a broad range of security services.

The 2020 ISG Provider LensCyber Security – Solutions & Services Report for Germany evaluates the capabilities of 74 providers across five quadrants: Identity & Access Management, Data Leakage/Loss Prevention, Technical Security Services, Strategic Security Services and Managed Security Services.

The report names IBM as a leader in all five quadrants and Atos as a leader in four. Accenture and Capgemini are named as leaders in three quadrants, and Axians, Bechtle, CANCOM, Computacenter, Deutsche Telekom, DXC Technology and Microsoft are named as leaders in two. Broadcom, Controlware, Dell/RSA, Deloitte, DriveLock, EY, Forcepoint, GBS, KPMG, Matrix42, McAfee, MobileIron, Okta, Orange Cyberdefense, PwC, Sopra Steria and Trend Micro are all named leaders in one quadrant.

Customized versions of the report are available from DriveLock and GBS.

The 2020 ISG Provider LensCyber Security – Solutions & Services Report for Germany is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit

CONTACT: Press Contacts:

Will Thoretz, ISG
+1 203 517 3119
[email protected]

Jim Baptiste, Matter Communications for ISG
+1 978 518 4527
[email protected]

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