Reading Time: 3 minutes

Best Upon Request Earned Designation as a Great Place to Work-Certified™ Company in 2019

CINCINNATI–(BUSINESS WIRE)–Best Upon Request (BEST), announced that it is Great Place to Work-Certified™. BEST is a national Quality of Life firm offering concierge services as an innovative approach to holistic, patient-focused care, as well as a highly-utilized employer-funded employee benefit.

Certification is a significant achievement. Using validated employee feedback gathered with Great Place to Work’s rigorous, data-driven “For All” methodology, Certification confirms that at least 7 out of 10 employees have a consistently positive experience with their company. BEST exceeded this requirement with almost 9 out of 10 of their team members reporting a consistently positive experience.

Great Place to Work is the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue and increased innovation.

“We are proud to be Great Place to Work-Certified™,” says Natalie Lima Hall, Vice President of People and Culture at BEST. “96% of our team members who responded to the survey stated that we are a great place to work; validation that team member satisfaction fuels customer satisfaction (we currently have 99% customer satisfaction enterprise wide). At BEST, our aim is to create life-enriching experiences for our team, fostering an environment where we can all thrive and find success. What a great way to celebrate our 30 years in business!”

“We congratulate Best Upon Request on their Certification,” said Sarah Lewis-Kulin, Vice President of Best Workplace List Research at Great Place to Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”

BEST and Great Place to Work share a common goal: to build a better world by helping organizations become a great place to work.

Great Place to Work® is a global people analytics and consulting firm that helps companies of all sizes produce better business results by focusing on the work experience for every employee—our research shows there’s a clear and direct relationship between employee engagement and financial performance. Over the past 25 years, we have captured the views of more than 100 million employees globally, helping organizations around the world identify and build high-trust, high-performance cultures. Powered by decades of research, Emprising®, our Software-as-a-Service survey and analytics platform, empowers companies with access to the assessments, data, and real-time reporting needed to help them create a meaningful impact on their business, their people, and their culture. Through our Certification programs, we recognize outstanding workplaces and produce Fortune’s annual list of the 100 Best Companies to Work For, as well as a variety of other Best Workplace rankings in the United States and in more than 60 other countries. Everything we do is driven by our mission: to build a better world by helping every organization become a Great Place to Work For All by the year 2030.

Read our new book: “A Great Place to Work for All: Better for Business, Better for People, Better for the World.” Learn more at and on LinkedIn, Twitter, Facebook and Instagram.

Best Upon Request (BEST) partners with organizations to provide concierge services to its employees as an employer-paid benefit and, in healthcare, to patient families to improve the patient experience. By taking care of employees’ to-do lists and alleviating distractions, BEST improves recruitment and retention, employee engagement and work-life integration. With more than 50 on-site offices in 11 states, BEST serves customers in 20 states. BEST’s newest innovation, as seen on TODAY, is the Maternity Concierge program at Fifth Third Bank, an employee benefit that supports pregnant women and working mothers of infants to help them succeed. BEST is a Minority Business Enterprise, Woman Business Enterprise and Corporate Plus® member of the National Minority Supplier Development Council.

Learn more at


Media Contact:

Jessi Lima Bollin

Vice President, Marketing and Communications

Best Upon Request

513-605-7800 ext. 1120 / [email protected]