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IT Outsourcing Market, Forecast to 2024”
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The Brazilian market for technology services has been readjusted to meet
new demands since end-user companies require services that can provide
high value add, can be quickly implemented, and are offered at more
competitive prices. Companies across industry verticals have different
technology maturity levels and look for service providers who have
adequate knowledge about their business, are able to ensure business
continuity, and can mainly assist them in their digital transformation

This research service provides market sizing and forecasts for the IT
outsourcing market in Brazil and analyses the drivers, restraints, and
growth opportunities. It also assesses the market share by segments and
provides a competitive analysis of the market.

The IT outsourcing market is classified under 2 large service groups,
segmented by service lines, described below:

  • Renewable Services: These are usually long-term
    contracts, ranging 3 to 5 years on average, focusing on management
    activities and infrastructure support.
  • Application Management: Includes management of
    application to guarantee availability, but excludes application
    customization services.
  • Infrastructure Management: Management and monitoring
    of infrastructure environments. Included within this services modality
    are on-premises hosting, network management, and server management.
  • Desktop Support: Support on end-user activities
    across devices, owned or not, such as desktops, notebooks,
    smartphones, tablets, and printers; also includes local applications
    support and installation.
  • Spot Services: These are characterized by short- and
    medium-term contracts, usually non-renewable, focusing on consulting
    activities, application development, and installation of specific
    hardware or software.
  • Consulting Services: IT consulting services, focusing
    on infrastructure and applications. The revenue generated by the
    implementation of the solutions designed during consulting is not
    considered in this service line.
  • Application Development & Integration:
    Development of new applications or components to integrate
    applications; major activities are development, testing,
    implementation, and maintenance of applications.
  • Deployment Services: Installation of hardware,
    software, and maintenance of products.

Key Issues Addressed

  • What is the total size of the IT outsourcing market in Brazil and how
    is it expected to grow from 2018 to 2024?
  • What are the main growth drivers for the IT outsourcing market in
    Brazil? Which restraints should providers overcome to gain market
  • What are the growth prospects in the main service lines?
  • Who are the main service providers in the IT outsourcing market in
  • How are the market revenues segmented by services lines and industry

Key Topics Covered:

1. Executive Summary

  • Key Findings
  • Market Engineering Measurements
  • CEO’s Perspective

2. Market Definitions

  • Study Coverage
  • IT Outsourcing – Definition
  • Services Overview
  • Key Questions this Study will Answer

3. Market Overview

  • Digital Transformation – Impact on IT Outsourcing
  • Navigating Digital Transformation – Top Drivers for IT Investment in
    Latin America
  • Navigating Digital Transformation – Top Challenges for IT Departments
  • Navigating Digital Transformation – Top Critical Investments for
    Digital Transformation
  • Navigating Digital Transformation – Plans for Investment Over the Next
    2 Years

4. Drivers and Restraints

  • Market Drivers
  • Drivers Explained
  • Market Restraints
  • Restraints Explained

5. Forecasts and Trends

  • Forecast Assumptions
  • Revenue Forecast
  • Revenue Forecast Discussion
  • Percent Revenue Forecast by Category
  • Revenue Forecast by Category
  • Revenue Forecast Discussion by Category
  • Percent Revenue Forecast by Service Type
  • Revenue Forecast by Service Type
  • Revenue Forecast Discussion by Service Type

6. Market Share

  • Market Share – IT Outsourcing Market
  • Market Share – Application Management Market
  • Market Share – Infrastructure Management Market
  • Market Share – Desktop Services Market
  • Market Share – Consulting Services Market
  • Market Share – Application Development & Integration Services Market
  • Market Share – Deployment Services Market
  • Competitive Environment

7. Competitive Analysis

  • Competitive Landscape – Service Provider Evolution
  • Competitive Landscape
  • IT Outsourcing – Solution Process
  • IT Outsourcing – Key Technology Trends

8. Vertical Analysis

  • Total IT Outsourcing Market – Percent Revenue by Verticals
  • Business Impact – Finance
  • Business Impact – Industrials
  • Business Impact – Services
  • Business Impact – Retail
  • Business Impact – Others

9. Growth Opportunities and Companies to Action

  • Growth Opportunity 1 – Vertical-specific Applications
  • Growth Opportunity 2 – Hybrid WAN Models
  • Growth Opportunity 3 – Agile Infrastructure Deployment
  • Growth Opportunity 4 – Consultative IT Selling
  • Strategic Imperatives for Success and Growth

10. The Last Word

For more information about this report visit

Laura Wood, Senior Press Manager
E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call
For GMT Office Hours Call +353-1-416-8900
Topics: Computing