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Study analysis published in the American Journal of Health Promotion

BLOOMFIELD, Conn.–(BUSINESS WIRE)–Results from Cigna’s landmark U.S. Loneliness Index were published
yesterday in the American Journal of Health Promotion, as the company
continues to advocate for a deeper understanding of the connectivity
between physical health and emotional well-being.

Cigna’s U.S.
Loneliness Index
, surveying more than 20,000 U.S. adults aged 18
years and older revealed several significant findings, including:

  • Nearly 50 percent of U.S. adult respondents report sometimes or always
    feeling alone or left out.
  • One in four U.S. adults rarely or never feels as though there are
    people who understand them.
  • Generation Z (ages 18-22) is the loneliest generation and claims to be
    in worse health than older generations.

“The Loneliness Index findings are so significant, so reflective of an
emerging threat to our health and well-being, individually and
culturally, that we need to utilize these findings to drive change,”
said Dr. Stuart Lustig, national medical executive at Cigna and
co-author of the study. “This analysis provides broad direction on how
to mitigate the negative physical and emotional health impacts of
loneliness and how we can partner with employers and care providers to
design interventions.”

The peer-reviewed original research
, “Loneliness in the United States: A 2018 National Panel
Survey of Demographic, Structural, Cognitive, and Behavioral
Characteristics,” examines the Loneliness Index scores using a
statistical model to understand what individual factors are most
strongly related to loneliness, including daily behaviors like getting
enough sleep or using text versus image-based social media, along with
demographic factors like gender, race and income. The data also provide
actionable insights for cultivating programs to enhance social
well-being and connectivity.

In December 2018, Cigna launched a brief 10-question loneliness
available to the public in hopes of reaching more people who
may be experiencing feelings of loneliness, and offering suggestions to
help increase meaningful connections and feelings of vitality. To date,
more than 45,000 people have completed the online survey with the
majority reporting feelings of loneliness. Data from the survey, in
addition to The American Journal of Health Promotion study, provide
increasing insight into what factors in people’s lives are related to

The results of Cigna’s U.S. Loneliness Index influenced the company’s Body
& Mind initiative
that encourages people to talk with their
health care provider about how they are feeling, both physically and
emotionally. These conversations may include topics like loneliness,
stress and sleeplessness which have proven connections to overall health.

For more information about the connection between physical and emotional
health, visit

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company
dedicated to improving the health, well-being and peace of mind of those
we serve. Cigna delivers choice, predictability, affordability and
access to quality care through integrated capabilities and connected,
personalized solutions that advance whole person health. All products
and services are provided exclusively by or through operating
subsidiaries of Cigna Corporation, including Cigna Health and Life
Insurance Company, Connecticut General Life Insurance Company, Life
Insurance Company of North America, Cigna Life Insurance Company of New
York, Express Scripts companies or their affiliates. Such products and
services include an integrated suite of health services, such as
medical, dental, behavioral health, pharmacy, vision, supplemental
benefits, and other related products including group life, accident and
disability insurance.

Cigna maintains sales capability in over 30 countries and jurisdictions,
and has more than 165 million customer relationships throughout the
world. To learn more about Cigna®, including links to follow
us on Facebook or Twitter, visit


Ellie Polack
[email protected]