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Encourages Customers to make a Hurricane Plan

MIAMI–(BUSINESS WIRE)–Inge Smidts, CEO of C&W Communications (C&W), operator of the consumer
brands Flow and BTC, and the C&W Business brand in the Caribbean, has
issued a call for all families and businesses to be fully prepared as
another Atlantic hurricane season kicked off on June 1st,
2019. The season got an early start this year as Hurricane Andrea, a
low-powered storm, formed on May 20th some 300 miles
west-southwest of Bermuda. Though the storm made no landfall it brought
sharply into focus the need for the Caribbean region to once again
prepare for what the National Oceanic and Atmospheric Administration (NOAA)
is calling a “fairly normal” hurricane season. NOAA is predicting 9 to
15 named storms with possibly 2 to 4 storms becoming major hurricanes
this year.

C&W has been actively preparing for the 2019 hurricane season and has
already completed a series of rigorous hurricane drills across its
markets and has begun customer awareness campaigns encouraging everyone
to be on alert and ready to take the necessary steps to protect their
families, and property.

Following 2017’s disastrous hurricanes across the central and northern
Caribbean, C&W invested approximately US$50M in hurricane restoration
across its Caribbean operations. Some of this funding went towards
upgrading cellular towers in impacted markets to higher category-rated
models built specifically to withstand more extreme wind conditions.
Additionally, the company’s world-class subsea network remains one of
the most secure subsea cable systems in this hemisphere with increased
redundancy added by building our alternative routes for data and mobile
traffic, in the event of an emergency.

CEO Smidts said, “While we are hopeful that no customers will be
impacted during this year’s hurricane season, we must also ensure that
we are ready to face that reality if it comes. We are enormously proud
of how our network performed in the hurricane-impacted islands in 2017,
and we know that our customers were relieved that they could have access
to family and friends during that time. We have invested in
strengthening our networks, whether through new and improved technology
or ensuring we have alternate ways to back up our data and mobile
traffic in case any part of our network is compromised. I urge families
to take a moment to formulate their own hurricane safety plan, check
with your local disaster preparedness office or online for easy to use
templates, and decide now what you will do as a family in the event of a
hurricane. Keep this plan handy with your emergency supplies and of
course, your Flow and BTC handset.”

According to Smidts, “Nothing beats preparation. It must be a
priority for everyone including regional governments and organizations
like ours. We at C&W continue to hold true to our commitment to keep our
customers connected to family and friends especially during the moments
that matter most, such as during times of disaster.”

About C&W Communications

C&W, part of the Liberty Latin America group of companies, is a
full-service communications and entertainment provider and delivers
market-leading video, broadband, telephony and mobile services to
consumers in more than 20 markets. Through its business division, C&W
provides data center hosting, domestic and international managed network
services, and customized IT service solutions, utilizing cloud
technology to serve business and government customers. C&W also operates
a state-of-the-art submarine fiber network – the most extensive in the

Learn more at


Media Contact:
Wendy McDonald
[email protected]