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MIAMI–(BUSINESS WIRE)–For many of the 2.8
injured workers nationwide who missed or were late to
medical appointments due to a lack of cost-effective, reliable
transportation, the relationship between Carisk
(Carisk), a specialty risk transfer and care coordination
company, and Uber
represents a meaningful solution. This relationship leads to
timely care while minimizing chances for travel complications. It also
results in quicker recovery and a faster return to work for the patient.
Uber Health offers convenience, clarity and certainty about when
transportation will arrive.

“Getting to and from medical appointments can be stressful and
expensive, with transportation delays posing a barrier to care that can
compromise patient outcomes and impose higher healthcare costs,” says
Alana Letourneau, M.D., MBA, senior vice president, Clinical Strategy,
Carisk. “This relationship helps to resolve these issues by offering a
level of convenience, comfort and reduced stress for not only the
injured worker, but also claims staff who are tasked to reschedule
missed appointments or make alternate transportation arrangements.”

Letourneau points out that Uber Health transportation offers seamless
coordination of services, with all patient scheduling handled through a
web-based dashboard. Text messages alert the user to trip details,
including booking confirmation, driver information, location, time of
arrival and a link to a live web-based map for real-time visibility.

“We selected Uber Health for its unwavering commitment to customers.
Their technology allows us to coordinate multiple rides from the web
dashboard, making it easy to book, reschedule and get a clear overview
of where each rider and driver is with real-time trip status. We can
also view and export records to simplify billing,” says Joseph Berardo,
Jr., CEO, Carisk.

“Our mission at Uber is to ignite opportunity by setting the world in
motion. We firmly believe that Uber Health and our solutions can help in
doing so, especially for our most vulnerable populations. Uber Health is
offered 24-hours-a-day throughout the United States wherever Uber is
available,” says Dan Trigub, Head of Uber Health. “We share Carisk’s
patient-centered mission to enhance the entire experience by offering an
easy, on-demand way for patients to get the care they need whenever they
need it most.”

About Carisk Partners

Carisk (formerly Concordia Care, Inc.) is a specialty risk transfer,
care coordination company serving insurers, government entities,
self-insured plan sponsors and other managed care organizations.
Carisk’s combined end-to-end solutions include risk-transfer and care
coordination of delayed recovery and complex, catastrophic cases
designed to improve outcomes and reduce long-term cost of care. Carisk
leverages a biopsychosocial approach to optimize early identification
and intervention of high-risk patients. To learn more about Carisk, the
first and only Managed Behavioral Healthcare Organization with
accreditations from the National Committee for Quality Assurance (NCQA)
and the Accreditation Association for Ambulatory Healthcare, Inc.
(AAAHC), visit


Brittany Tedesco
CPR Communications for Carisk
[email protected]
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