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Nine-court pilot for online dispute resolution (ODR) will keep people
out of court

PLANO, Texas–(BUSINESS WIRE)–$TYL #tylertechTyler
Technologies Inc.
(NYSE: TYL) announced today that the New Mexico
Administrative Judiciary has successfully gone live with Tyler’s Modria®
online dispute resolution (ODR) software. This latest innovation by the
Judiciary makes it easier for New Mexico residents to resolve disputes
online, anytime, when it is convenient for them, and without coming to
court.

The pilot includes the Bernalillo County Metropolitan Court; the Second,
Sixth and Ninth Judicial District Courts; and five Magistrate Courts
including Grant County, Hidalgo County, Luna County, Roosevelt County
and Curry County. The courts will use Modria to help residents resolve
debt and money due cases.

“Modria is an easy-to-use tool that helps the parties involved in a
lawsuit reach a resolution without setting foot in a courtroom,
representing another major step forward in the way we make justice
available to our citizens,” said Arthur Pepin, director of the
Administrative Office of the Courts. “New Mexico residents want to have
the option to take care of court business online – much the way they
manage their other activities – and we are proud to make that easier for
them.”

Tyler’s Modria solution offers the workflows and communication tools
necessary to facilitate any kind of resolution, from simple debt
disputes to complex family and custody cases. Its intuitive user
experience is designed to resolve issues in a fast and efficient manner,
while providing a fair and transparent process for all participants. If
parties cannot solve their dispute online, they still have the option to
appear before a judge.

“Modria is an easier, faster, and less expensive way to solve minor
disputes online,” said Jamie Gillespie, general manager of Tyler’s
Modria solution. “New Mexico is paving the way as a technological leader
dedicated to giving citizens swift, affordable, and convenient access to
justice.”

Tyler’s footprint of Modria users continues to expand across the
country. Along with its recent launch in New Mexico, it is also in use
in Georgia, Nevada, and Texas, with several other states exploring its
benefits.

In addition to its rollout of Modria, New Mexico recently piloted
Tyler’s re:Search®NM portal, which provides a way for
attorneys to electronically access important case records and documents
from across the state. New Mexico is also expanding access to justice
with Odyssey Guide & File – a survey tool that guides
self-represented litigants through the process of completing court forms
and filings online for divorces and protection orders.

About Tyler Technologies Inc.

Tyler Technologies (NYSE: TYL) is the largest and most established
provider of integrated software and technology services focused on the
public sector. Tyler’s end-to-end solutions empower local, state, and
federal government entities to operate more efficiently and connect more
transparently with their constituents and with each other. By connecting
data and processes across disparate systems, Tyler’s solutions are
transforming how clients gain actionable insights that solve problems in
their communities. Tyler has more than 21,000 successful installations
across 10,000 sites, with clients in all 50 states, Canada, the
Caribbean, Australia, and other international locations. A financially
strong company, Tyler has achieved double-digit revenue growth every
quarter since 2012. It was also named to Forbes’ “Best Midsize
Employers” list in 2018 and recognized twice on its “Most Innovative
Growth Companies” list. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at tylertech.com.

Contacts

Jennifer Kepler
Tyler Technologies
972-713-3770
Jennifer.Kepler@tylertech.com