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Long-time customer maximizes performance and flexibility while
minimizing deposit fraud risk

RAHWAY, N.J.–(BUSINESS WIRE)–IMM,
the only eSignature provider that specializes in eSignature and digital
transaction solutions exclusively for financial institutions, today
announced Birmingham, Ala.-based America’s First Federal Credit Union (AmFirst)
has successfully deployed IMM’s Teller Item Capture. The credit union
has now gained processing efficiencies at the teller line by truncating
the paper check real-time during the member transaction. AmFirst is
Alabama’s third largest credit union and serves its communities with 19
branch locations throughout the state.

AmFirst’s Vice President, Process Management, CCUE, Robin Moore, said,
“Our previous branch capture process was outdated and required too much
end-of-day balancing time and effort from our tellers. IMM Teller Item
Capture was a game changing improvement on how we capture, archive and
subsequently research checks, institution-wide. We now have a
streamlined teller transaction process while reducing keystroke errors.
Additionally, we can detect non-negotiable items or ones without proper
MICR information immediately; this all takes place in a paperless
environment enabling us to realize significant efficiencies across all
departments.”

IMM’s Teller Item Capture is compatible with shared branching and offers
greater flexibility with sort patterns for on-us transactions and
transit items. Key transaction data from the check image is
automatically entered into the deposit platform screens, simplifying
end-of-day balancing. Each transaction is then balanced, keeping the
teller in a perpetual state of balance throughout the business day.

Moore continued, “And because IMM has the unique ability to easily and
quickly integrate with our existing systems, the resulting transactional
data from the teller line is automatically fed into our Fiserv Spectrum
core system. Taking advantage of this integration has given us enhanced
flexibility and performance that was not previously available. IMM has
been a great partner and the support during and after implementation has
been excellent.”

“AmFirst is moving towards a more digital institution as the industry,
and members’ needs, continue to evolve,” said Vice President of Partner
and Client Success for IMM, Philip Elwyn. “The credit union has made
digital transformation a top priority, with IMM Teller Item Capture an
important part of its greater strategy. AmFirst’s Interactive Teller
Machines (ITMs) coupled with IMM teller capture enabled them to achieve
both competitive differentiation and cost efficiencies. With this
approach, AmFirst can ensure a positive member experience and increased
interaction – crucial components in today’s competitive landscape.”

About IMM

For 23 years, IMM has been the premiere provider of eSignature and
Digital Transaction solutions designed exclusively for financial
institutions. Today, more than 950 banks and credit unions use IMM’s
eSignature and Digital Transaction Management solutions across the
Institution to elevate consumer experiences while streamlining
back-office processes in a comprehensive, end-to-end digital processing
environment. For more information, visit www.immonline.com,
call 1.800.836.4750, or follow us on Twitter,
LinkedIn
and Facebook.

For more information, visit www.immonline.com
or follow @IMMeSign.

Contacts

Anna Stanley
anna@williammills.com
251.517.7857