Kotak Mahindra Bank (Kotak) announced the launch of its AI-driven chatbot, Keya. Kotak customers are actively adopting Keya, which has crossed over 3.5 million queries from over 1 million unique users with 93% accuracy. Launched to millions of Kotak ...
Axis Bank in partnership with Active.Ai, launched Axis Aha! in early 2018, has seen a surge in usage of its conversational AI platform on their mobile banking app which has over 10 million customers. “We are seeing good uptake, ...