Agama Technologies, the specialist in video service quality and customer experience, launches the new version 7.0 of its leading video observability and analytics suite, which includes new and improved applications that strengthen its collaboration capabilities. Creating true value from ...
What is QoE? In its most general sense, QoE is a measure of a customer’s satisfaction with a service as a whole. This is also closely related to the Net Promoter Score (NPS) concept – how likely a customer is ...