NEW YORK–(BUSINESS WIRE)–American Express Global Business Travel, which is operated by Global Business Travel Group, Inc. (NYSE: GBTG) (“Amex GBT” or the “Company”), the world’s leading B2B travel platform, today announced financial results for the fourth quarter and full year ended December 31, 2022.
Fourth Quarter and Full-Year 2022 Highlights
Revenue and Adjusted EBITDA Ahead of Full-Year 2022 Guidance
- Delivered full-year 2022 revenue of $1.85 billion and Adjusted EBITDA1 of $103 million.
- Q4 2022 revenue increased 84% from Q4 2021 to $527 million, and revenue recovery reached 75% of 2019 pro forma2 revenue, up from 72% in Q3 2022.
- Q4 2022 Adjusted EBITDA1 totaled $43 million, with an Adjusted EBITDA Margin3 of 8.2%. Net loss totaled ($63) million.
- Significantly reduced cash usage: Q4 2022 net cash used in operating activities of ($4) million and Free Cash Flow4 of ($25) million.
Continued SME Momentum
- Q4 2022 SME transaction recovery reached 82% of 2019 pro forma1 levels, versus 80% in Q3 2022.
- SME New Wins Value for full-year 2022 totaled $2.1 billion at current recovery levels.
- SME win rate and customer satisfaction at all-time highs.
Positioned for Continued Strong Growth
- Q4 2022 total transaction recovery reached 72% of 2019 pro forma1 levels, versus 71% in Q3 2022 and up 26 points year-over-year.
- Total New Wins Value for full-year 2022 totaled $3.5 billion at current recovery levels.
- 95% customer retention rate for full-year 2022.
Paul Abbott, Amex GBT Chief Executive Officer, stated: “The fourth quarter marks a strong finish to 2022. Record new wins, high customer retention and strong momentum in the SME segment delivered results ahead of our guidance for the year. With continued strong revenue growth and the momentum of three straight quarters of positive Adjusted EBITDA, we are well positioned for continued strong growth in revenue, profitability and cash flow as we look ahead to 2023 and beyond.”
Fourth Quarter and Full-Year 2022 Financial Summary
|
(in millions, except percentages; unaudited) |
Three Months |
% |
Year Ended |
% |
||
|
December 31, |
December 31, |
|||||
|
2022 |
2021 |
2022 |
2021 |
|||
|
Total Transaction Value (TTV) |
$5,913 |
$2,743 |
116% |
$22,968 |
$6,392 |
259% |
|
Transaction Growth |
81% |
|
200% |
|
||
|
Revenue |
$527 |
$287 |
84% |
$1,851 |
$763 |
143% |
|
Travel Revenue |
$412 |
$185 |
122% |
$1,444 |
$446 |
224% |
|
Product and Professional Services Revenue |
$115 |
$102 |
14% |
$407 |
$317 |
28% |
|
Total operating expenses |
$565 |
$480 |
(18%) |
$2,049 |
$1,323 |
(55%) |
|
Net loss |
($63) |
($200) |
NM |
($229) |
($475) |
NM |
|
Net cash used in operating activities |
($4) |
($169) |
NM |
($394) |
($512) |
NM |
|
EBITDA5 |
($8) |
($146) |
NM |
($10) |
($406) |
NM |
|
Adjusted EBITDA1 |
$43 |
($101) |
NM |
$103 |
($340) |
NM |
|
Adjusted Operating Expenses6 |
$484 |
$382 |
(27%) |
$1,745 |
$1,095 |
(59%) |
|
Free Cash Flow4 |
($25) |
($185) |
NM |
($488) |
($556) |
NM |
Fourth Quarter 2022 Financial Highlights7
Revenue increased $240 million, or 84%, versus the same period in 2021. Within this, Travel Revenue increased $227 million, or 122%, due to incremental revenue of $81 million resulting from the Egencia consolidation and $146 million primarily resulting from Transaction Growth driven by the continued recovery in business travel. Product and Professional Services Revenue increased $13 million, or 14%, primarily due to increased Meetings and Events revenue driven by strengthening demand. Pro forma for the acquisition of Egencia, total fourth quarter 2022 revenue increased 71% from the fourth quarter of 2021.
Total operating expense increased $85 million, or 18%, primarily due to the inclusion of Egencia’s operating expenses in the fourth quarter of 2022, increased cost of revenue to support the rise in the volume of transactions, higher general and administrative costs, increased technology and content expenses and higher sales and marketing costs, partially offset by lower restructuring charges and depreciation and amortization.
Net loss improved $137 million, primarily due to a decrease in operating loss and a reduction in loss on early extinguishment of debt partially offset by a lower benefit from income taxes, increased interest expense and higher fair value movement on earnout liabilities. Pro forma for the acquisition of Egencia, fourth quarter 2022 net loss improved by $152 million compared to the fourth quarter of 2021.
Adjusted EBITDA1 improved $144 million, primarily due to revenue growth, partially offset by increased Adjusted Operating Expenses. Pro forma for the acquisition of Egencia, fourth quarter 2022 Adjusted EBITDA improved by $145 million compared to the fourth quarter of 2021.
Adjusted Operating Expenses6 increased $102 million, or 27%, primarily due to the inclusion of Egencia’s operating expenses in the fourth quarter of 2022, increased cost of revenue to support the rise in the volume of transactions, higher general and administrative costs, and increased technology and content expenses.
Net cash used in operating activities decreased $165 million, primarily due to the reduction in net loss and less cash utilized for working capital.
Free Cash Flow4 improved $160 million, primarily due to the decrease in net cash used in operating activities, partially offset by increased cash outflow for the purchase of property and equipment.
Full-Year 2022 Financial Highlights7
Revenue increased $1,088 million, or 143%, versus 2021. Within this, Travel Revenue increased $998 million, or 224%, due to incremental revenue of $343 million resulting from the Egencia consolidation and $655 million primarily resulting from Transaction Growth driven by the continued recovery in business travel. Product and Professional Services Revenue increased $90 million, or 28%, primarily due to increased Meetings and Events revenue driven by strengthening demand, Egencia consolidation and increases in other products, services and consulting revenues as business volumes returned. Pro forma for the acquisition of Egencia, total 2022 revenue increased 108% from 2021.
Total operating expense increased $726 million, or 55%, primarily due to the inclusion of Egencia’s operating expenses for full-year 2022, increased cost of revenue to support the rise in the volume of transactions, higher general and administrative costs, increased sales and marketing costs, higher technology and content expenses and increased depreciation and amortization, partially offset by lower restructuring charges.
Net loss improved $246 million, primarily due to a decrease in operating loss partially offset by a lower benefit from income taxes. Pro forma for the acquisition of Egencia, full-year 2022 net loss improved by $475 million compared to full-year 2021.
Adjusted EBITDA1 improved by $443 million, primarily due to revenue growth, partially offset by increased Adjusted Operating Expenses. Pro forma for the acquisition of Egencia, full-year 2022 Adjusted EBITDA improved by $623 million compared to full-year 2021.
Adjusted Operating Expenses6 increased $650 million, or 59%, primarily due to the inclusion of Egencia’s operating expenses for full-year 2022, increased cost of revenue to support the rise in the volume of transactions, higher general and administrative costs, increased technology and content expenses and higher sales and marketing costs.
Net cash used in operating activities decreased $118 million, primarily due to the reduction in net loss before considering any non-cash charges, partially offset by cash utilized for working capital driven by the continued business travel recovery.
Free Cash Flow4 improved $68 million, primarily due to the decrease in net cash used in operating activities, partially offset by increased cash outflow for the purchase of property and equipment.
Net Debt8: As of December 31, 2022, total debt was $1,222 million, compared to $1,023 million as of December 31, 2021. Net Debt was $919 million as of December 31, 2022, compared to Net Debt of $507 million as of December 31, 2021. The increase in Net Debt was driven by a $199 million increase in total debt primarily due to borrowing under the delayed draw term loan commitments and a $213 million decrease in cash and cash equivalents.
2023 Guidance
|
|
Q1 2023 Guidance |
Full-Year 2023 Guidance |
|
Revenue |
$550M – $570M |
$2.17B – $2.22B |
|
Year-over-Year Growth |
57% – 63% |
17% – 20% |
|
Adjusted EBITDA1 |
$75M – $90M |
$330M – $370M |
|
Adjusted EBITDA Margin3 |
15% – 16% |
15% – 17% |
Martine Gerow, Amex GBT Chief Financial Officer, stated: “In 2023, we expect to deliver double-digit revenue growth, drive significant margin expansion, and turn Free Cash Flow positive during the year. Looking beyond 2023, we remain on track to deliver pre-COVID Adjusted EBITDA of approximately $500 million at an 86% revenue recovery, or achievement of $2.4 billion in revenue. We are executing on our commitments to customers and shareholders, and we are positioned for strong growth in the years ahead.”
The Company’s Q1 2023 and full-year 2023 guidance considers various material assumptions. Because the guidance is forward-looking and reflects numerous estimates and assumptions with respect to future industry performance under various scenarios as well as assumptions for competition, general business, economic, market and financial conditions and matters specific to the business of Amex GBT, all of which are difficult to predict and many of which are beyond the control of Amex GBT, actual results may differ materially from the guidance due to a number of factors, including the ultimate inaccuracy of any of the assumptions described above and the risks and other factors discussed in the section entitled “Forward-Looking Statements” below and the risk factors in the Company’s SEC filings.
The Company has not provided a quantitative reconciliation of Adjusted EBITDA guidance to forecasted net income (loss) determined under U.S. generally accepted accounting principles (“GAAP”) within this press release because the Company cannot, without unreasonable effort, calculate certain reconciling items with confidence due to the variability and complexity of the adjusting items that would be excluded from Adjusted EBITDA guidance. Such adjustments are for items that are not indicative of the Company’s core operations and include restructuring and integration charges, mergers and acquisition costs, equity-based compensation, certain fair value measurements, including those related to fair value of earnouts, foreign exchange gains (losses), impairments of long-lived assets and corresponding income taxes. Further, the Company continuously evaluates its capital and debt structure that could impact interest payments. Such adjustments may be affected by changes in ongoing assumptions, judgements, as well as nonrecurring, unusual or unanticipated charges, expenses or gains/losses or other items that may not directly correlate to the underlying performance of the Company’s business operations. The exact amount of these adjustments is not currently determinable but may be significant.
Webcast Information
Amex GBT will host its fourth quarter and full-year 2022 investor conference call today at 9:00 a.m. E.T. The live webcast and accompanying slide presentation can be accessed on the Amex GBT Investor Relations website at investors.amexglobalbusinesstravel.com. A replay of the event will be available on the website for at least 90 days following the event.
Glossary of Terms
See the “Glossary of Terms” for the definitions of certain terms used within this press release.
Non-GAAP Financial Measures
The Company refers to certain financial measures that are not recognized under GAAP in this press release, including EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Operating Expenses, Free Cash Flow and Net Debt. See “Non-GAAP Financial Measures” below for an explanation of these non-GAAP financial measures and “Tabular Reconciliations for Non-GAAP Financial Measures” below for reconciliations of the non-GAAP financial measures to the comparable GAAP measures.
About American Express Global Business Travel
American Express Global Business Travel is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings & events for companies of all sizes. We have built the most valuable marketplace in B2B travel to deliver unrivalled choice, value and experiences. With travel professionals in more than 140 countries, our customers and travelers enjoy the powerful backing of American Express Global Business Travel.
Visit amexglobalbusinesstravel.com for more information about Amex GBT. Follow @amexgbt on Twitter, LinkedIn and Instagram.
|
GLOBAL BUSINESS TRAVEL GROUP, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) |
|||||||||||
|
|
Year ended December 31, |
||||||||||
|
(in $ millions, except share and per share data) |
2022 |
2021 |
2020 |
||||||||
|
Revenue |
$ |
1,851 |
|
$ |
763 |
|
$ |
793 |
|
||
|
Costs and expenses: |
|
|
|
||||||||
|
Cost of revenue (excluding depreciation and amortization shown separately below) |
|
832 |
|
|
477 |
|
|
529 |
|
||
|
Sales and marketing |
|
337 |
|
|
201 |
|
|
199 |
|
||
|
Technology and content |
|
388 |
|
|
264 |
|
|
277 |
|
||
|
General and administrative |
|
313 |
|
|
213 |
|
|
181 |
|
||
|
Restructuring charges |
|
(3 |
) |
|
14 |
|
|
206 |
|
||
|
Depreciation and amortization |
|
182 |
|
|
154 |
|
|
148 |
|
||
|
Total operating expenses |
|
2,049 |
|
|
1,323 |
|
|
1,540 |
|
||
|
Operating loss |
|
(198 |
) |
|
(560 |
) |
|
(747 |
) |
||
|
Interest income |
|
— |
|
|
1 |
|
|
1 |
|
||
|
Interest expense |
|
(98 |
) |
|
(53 |
) |
|
(27 |
) |
||
|
Fair value movement on earnouts and warrants derivative liabilities |
|
8 |
|
|
— |
|
|
— |
|
||
|
Loss on early extinguishment of debt |
|
— |
|
|
(49 |
) |
|
— |
|
||
|
Other income, net |
|
1 |
|
|
8 |
|
|
14 |
|
||
|
Loss before income taxes and share of losses from equity method investments |
|
(287 |
) |
|
(653 |
) |
|
(759 |
) |
||
|
Benefit from income taxes |
|
61 |
|
|
186 |
|
|
145 |
|
||
|
Share of losses from equity method investments |
|
(3 |
) |
|
(8 |
) |
|
(5 |
) |
||
|
Net loss |
|
(229 |
) |
|
(475 |
) |
|
(619 |
) |
||
|
Less: net loss attributable to non-controlling interests in subsidiaries |
|
(204 |
) |
|
(475 |
) |
|
(619 |
) |
||
|
Net loss attributable to the Company’s Class A common stockholders |
$ |
(25 |
) |
$ |
— |
|
$ |
— |
|
||
|
Basic loss per share attributable to the Company’s Class A common stockholders |
$ |
(0.50 |
) |
|
|
||||||
|
Weighted average number of shares outstanding – Basic |
|
51,266,570 |
|
|
|
||||||
|
Diluted loss per share attributable to the Company’s Class A common stockholders |
$ |
(0.51 |
) |
|
|
||||||
|
Weighted average number of shares outstanding – Diluted |
|
445,715,051 |
|
||||||||
|
GLOBAL BUSINESS TRAVEL GROUP, INC. CONSOLIDATED BALANCE SHEETS (Unaudited) |
|||||||
|
|
As of December 31, |
||||||
|
(in $ millions except share and per share data) |
2022 |
2021 |
|||||
|
Assets |
|
|
|||||
|
Current assets: |
|
|
|||||
|
Cash and cash equivalents |
$ |
303 |
|
$ |
516 |
|
|
|
Accounts receivable (net of allowance for credit losses of $23 and $4 as of December 31, 2022 and 2021, respectively) |
|
765 |
|
|
381 |
|
|
|
Due from affiliates |
|
36 |
|
|
18 |
|
|
|
Prepaid expenses and other current assets |
|
130 |
|
|
137 |
|
|
|
Total current assets |
|
1,234 |
|
|
1,052 |
|
|
|
Property and equipment, net |
|
218 |
|
|
216 |
|
|
|
Equity method investments |
|
14 |
|
|
17 |
|
|
|
Goodwill |
|
1,188 |
|
|
1,358 |
|
|
|
Other intangible assets, net |
|
636 |
|
|
746 |
|
|
|
Operating lease right-of-use assets |
|
58 |
|
|
59 |
|
|
|
Deferred tax assets |
|
333 |
|
|
282 |
|
|
|
Other non-current assets |
|
47 |
|
|
41 |
|
|
|
Total assets |
$ |
3,728 |
|
$ |
3,771 |
|
|
|
Liabilities, preferred shares and shareholders’ equity |
|
|
|||||
|
Current liabilities: |
|
|
|||||
|
Accounts payable |
$ |
253 |
|
$ |
137 |
|
|
|
Due to affiliates |
|
48 |
|
|
41 |
|
|
|
Accrued expenses and other current liabilities |
|
452 |
|
|
519 |
|
|
|
Current portion of operating lease liabilities |
|
17 |
|
|
21 |
|
|
|
Current portion of long-term debt |
|
3 |
|
|
3 |
|
|
|
Total current liabilities |
|
773 |
|
|
721 |
|
|
|
Long-term debt, net of unamortized debt discount and debt issuance costs |
|
1,219 |
|
|
1,020 |
|
|
|
Deferred tax liabilities |
|
24 |
|
|
119 |
|
|
|
Pension liabilities |
|
147 |
|
|
333 |
|
|
|
Long-term operating lease liabilities |
|
61 |
|
|
61 |
|
|
|
Earnout derivative liabilities |
|
90 |
|
|
— |
|
|
|
Other non-current liabilities |
|
43 |
|
|
23 |
|
|
|
Total liabilities |
|
2,357 |
|
|
2,277 |
|
|
|
Commitments and Contingencies |
|
|
|||||
|
Preferred shares (par value €0.00001; 3,000,000 shares authorized; 1,500,000 shares issued and outstanding as of December 31, 2021) |
|
— |
|
|
160 |
|
|
|
Shareholders’ equity: |
|
|
|||||
|
Class A common stock (par value $0.0001; 3,000,000,000 shares authorized; 67,753,543 shares issued and outstanding as of December 31, 2022) |
|
— |
|
|
— |
|
|
|
Class B common stock (par value $0.0001; 3,000,000,000 shares authorized; 394,448,481 shares issued and outstanding as of December 31, 2022) |
|
— |
|
|
— |
|
|
|
Voting ordinary shares (par value €0.00001; 40,000,000 shares authorized; 36,000,000 shares issued and outstanding as of December 31, 2021) |
|
— |
|
|
— |
|
|
|
Non-voting ordinary shares (par value €0.00001; 15,000,000 shares authorized as of December 31, 2021; 8,413,972 shares issued and outstanding as of December 31, 2021) |
|
— |
|
|
— |
|
|
|
Profit shares (par value €0.00001; 800,000 shares authorized, issued and outstanding as of December 31, 2021) |
|
|
|||||
|
Additional paid-in-capital |
|
334 |
|
|
2,560 |
|
|
|
Accumulated deficit |
|
(175 |
) |
|
(1,065 |
) |
|
|
Accumulated other comprehensive loss |
|
(7 |
) |
|
(162 |
) |
|
|
Total equity of the Company’s shareholders |
|
152 |
|
|
1,333 |
|
|
|
Equity attributable to noncontrolling interest in subsidiaries |
|
1,219 |
|
|
1 |
|
|
|
Total shareholders’ equity |
|
1,371 |
|
|
1,334 |
|
|
|
Total liabilities, preferred shares and shareholders’ equity |
$ |
3,728 |
|
$ |
3,771 |
|
|
|
GLOBAL BUSINESS TRAVEL GROUP, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) |
|||||||||||
|
|
Year ended December 31, |
||||||||||
|
(in $ millions) |
2022 |
2021 |
2020 |
||||||||
|
Operating activities: |
|
|
|
||||||||
|
Net loss |
$ |
(229 |
) |
$ |
(475 |
) |
$ |
(619 |
) |
||
|
Adjustments to reconcile net loss to net cash used in operating activities: |
|
|
|||||||||
|
Depreciation and amortization |
|
182 |
|
|
154 |
|
|
148 |
|
||
|
Deferred tax benefit |
|
(65 |
) |
|
(178 |
) |
|
(110 |
) |
||
|
Equity-based compensation |
|
39 |
|
|
3 |
|
|
3 |
|
||
|
Allowance for credit losses |
|
19 |
|
|
(5 |
) |
|
4 |
|
||
|
Fair value movements on earnouts and warrants derivative liabilities |
|
(8 |
) |
|
— |
|
|
— |
|
||
|
Loss on early extinguishment of debt |
|
— |
|
|
49 |
|
|
— |
|
||
|
Impairment of operating lease ROU and other assets |
|
— |
|
|
1 |
|
|
20 |
|
||
|
Other |
|
22 |
|
|
2 |
|
|
3 |
|
||
|
Defined benefit pension funding |
|
(32 |
) |
|
(25 |
) |
|
(25 |
) |
||
|
Proceeds from termination of interest rate swap derivative contract |
|
23 |
|
|
— |
|
|
— |
|
||
|
Changes in working capital, net of effects from acquisitions |
|
|
|
||||||||
|
Accounts receivable |
|
(427 |
) |
|
(85 |
) |
|
524 |
|
||
|
Prepaid expenses and other current assets |
|
(29 |
) |
|
40 |
|
|
(20 |
) |
||
|
Due from affiliates |
|
(18 |
) |
|
(3 |
) |
|
1 |
|
||
|
Due to affiliates |
|
7 |
|
|
8 |
|
|
(20 |
) |
||
|
Accounts payable, accrued expenses and other current liabilities |
|
122 |
|
|
2 |
|
|
(159 |
) |
||
|
Net cash used in operating activities |
|
(394 |
) |
|
(512 |
) |
|
(250 |
) |
||
|
Investing activities: |
|
|
|
||||||||
|
Purchase of property and equipment |
|
(94 |
) |
|
(44 |
) |
|
(47 |
) |
||
|
Ovation business acquisition, net of cash acquired |
|
— |
|
|
(53 |
) |
|
— |
|
||
|
Egencia business acquisition, net of cash acquired |
|
— |
|
|
73 |
|
|
— |
|
||
|
Other |
|
(1 |
) |
|
(3 |
) |
|
— |
|
||
|
Net cash used in investing activities |
|
(95 |
) |
|
(27 |
) |
|
(47 |
) |
||
|
Financing activities: |
|
|
|
||||||||
|
Proceeds from reverse recapitalization, net |
|
269 |
|
|
— |
|
|
— |
|
||
|
Redemption of preference shares |
|
(168 |
) |
|
— |
|
|
— |
|
||
|
Proceeds from issuance of preferred shares |
|
— |
|
|
150 |
|
|
— |
|
||
|
Proceeds from senior secured tranche B-1 term loans, net of debt discount |
|
— |
|
|
— |
|
|
388 |
|
||
|
Proceeds from senior secured tranche B-2 term loans, net of debt discount |
|
— |
|
|
150 |
|
|
— |
|
||
|
Proceeds from senior secured tranche B-3 term loans, net of debt discount |
|
200 |
|
|
785 |
|
|
— |
|
||
|
Repayment of senior secured term loans |
|
(3 |
) |
|
(551 |
) |
|
(4 |
) |
||
|
Repayment of finance lease obligations |
|
(2 |
) |
|
(2 |
) |
|
— |
|
||
|
Payment of lender fees and issuance costs for senior secured term loans facilities |
|
— |
|
|
(8 |
) |
|
— |
|
||
|
Prepayment penalty and other costs related to early extinguishment of debt |
|
— |
|
|
(34 |
) |
|
— |
|
||
|
Payment of deferred consideration |
|
(4 |
) |
|
— |
|
|
— |
|
||
|
Payment of offering costs |
|
— |
|
|
(10 |
) |
|
— |
|
||
|
Capital distributions to shareholders |
|
— |
|
|
(1 |
) |
|
— |
|
||
|
Other |
|
— |
|
|
(1 |
) |
|
— |
|
||
|
Net cash from financing activities |
|
292 |
|
|
478 |
|
|
384 |
|
||
|
Effect of exchange rates changes on cash, cash equivalents and restricted cash |
|
(12 |
) |
|
(7 |
) |
|
7 |
|
||
|
Net (decrease) increase in cash, cash equivalents and restricted cash |
|
(209 |
) |
|
(68 |
) |
|
94 |
|
||
|
Cash, cash equivalents and restricted cash, beginning of year |
|
525 |
|
|
593 |
|
|
499 |
|
||
|
Cash, cash equivalents and restricted cash, end of year |
$ |
316 |
|
$ |
525 |
|
$ |
593 |
|
||
Glossary of Terms
B2B refers to business-to-business.
Customer retention rate is calculated based on Total Transaction Value (TTV).
SME refers to clients Amex GBT considers small-to-medium-sized enterprises, which Amex GBT generally defines as having an expected annual spend on air travel of less than $20 million. This criterion can vary by country and client needs.
SME New Wins Value is calculated using expected annual average Total Transaction Value (TTV) over the contract term from new small-to-medium-sized enterprise (“SME”) client wins over the last twelve months, based on current recovery levels.
Total New Wins Value is calculated using expected annual average Total Transaction Value (TTV) over the contract term from all new client wins over the last twelve months, based on current recovery levels.
Total Transaction Value (or TTV) refers to the sum of the total price paid by travelers for air, hotel, rail, car rental and cruise bookings, including taxes and other charges applied by suppliers at point of sale, less cancellations and refunds.
Transaction Growth (Decline) represents year-over-year growth or decline as a percentage of the total number of transactions, including air, hotel, car rental, rail or other travel-related transactions, recorded at the time of booking and is calculated on a gross basis to include cancellations, refunds and exchanges. To calculate year-over-year growth or decline, Amex GBT compares the total number of transactions in the comparative previous period/year to the total number of transactions in the current period/year in percentage terms.
Transaction recovery represents the total number of transactions, including air, hotel, car rental, rail or other travel-related transactions, recorded at the time of booking and calculated on a gross basis to include cancellations, refunds and exchanges, in the current period as a percentage of the comparative period in 2019.
Non-GAAP Financial Measures
We report our financial results in accordance with GAAP. Our non-GAAP financial measures are provided in addition to, and should not be considered as an alternative to, other performance or liquidity measure derived in accordance with GAAP. Non-GAAP financial measures have limitations as analytical tools, and you should not consider them either in isolation or as a substitute for analyzing our results as reported under GAAP. In addition, because not all companies use identical calculations, the presentations of our non-GAAP financial measures may not be comparable to other similarly titled measures of other companies and can differ significantly from company to company.
Management believes that these non-GAAP financial measures provide users of our financial information with useful supplemental information that enables a better comparison of our performance or liquidity across periods. We use EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Operating Expenses as performance measures as they are important metrics used by management to evaluate and understand the underlying operations and business trends, forecast future results and determine future capital investment allocations. We use Free Cash Flow and Net Debt as liquidity measures and as indicators of our ability to generate cash to meet our liquidity needs and to assist our management in evaluating our financial flexibility, capital structure and leverage. These non-GAAP financial measures supplement comparable GAAP measures in the evaluation of the effectiveness of our business strategies, to make budgeting decisions, and/or to compare our performance and liquidity against that of other peer companies using similar measures.
We define EBITDA as net income (loss) before interest income, interest expense, loss on early extinguishment of debt, benefit from (provision for) income taxes and depreciation and amortization.
We define Adjusted EBITDA as net income (loss) before interest income, interest expense, loss on early extinguishment of debt, benefit from (provision for) income taxes and depreciation and amortization and as further adjusted to exclude costs that management believes are non-core to the underlying business of the Company, consisting of restructuring costs, integration costs, costs related to mergers and acquisitions, non-cash equity-based compensation, long-term incentive plan costs, certain corporate costs, fair value movements on earnouts and warrants derivative liabilities, foreign currency gains (losses), non-service components of net periodic pension benefit (costs) and gains (losses) on disposal of businesses.
Contacts
Media:
Martin Ferguson
Vice President Global Communications and Public Affairs, American Express Global Business Travel
[email protected]
Investors:
Barry Sievert
Vice President Investor Relations, American Express Global Business Travel
[email protected]
