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Harnessing data and artificial intelligence to enrich the customer experience with cloud-native Amdocs IntelligenceONE platform

ST. LOUIS, May 07, 2020 (GLOBE NEWSWIRE) — Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced it is partnering with the SoftBank Corp. (“SoftBank”) on a Proof of Concept (PoC) to harness business intelligence (BI) and artificial intelligence (AI) to enhance the customer experience and improve operational efficiencies for cross-industry use cases. Amdocs will provide SoftBank with its cloud-native IntelligenceONE platform on Microsoft Azure to provide data and AI-driven insights on new monetization opportunities through this PoC.

“As part of our digital transformation, we want to create new revenue streams across different industries, utilizing data-driven AI capabilities to generate and monetize business insights and we believe Amdocs IntelligenceONE will help us achieve this goal,” said Hidebumi Kitahara, Vice President, Head of Global Business Strategy Division, Technology Unit, SoftBank Corp.

The first use case SoftBank and Amdocs are investigating is in delivery demand prediction in the transportation industry. This use case centers around the ability to predict the delivery demand of pre-ordered goods based on past-ordered history data.

“With IntelligenceONE, SoftBank will be able to process data from varied sources and transform it into valuable and actionable business insights such as delivery demand prediction, which can then be shared via APIs as a service for monetization,” said Gary Miles, Chief Marketing Officer, Amdocs. “Deployed on Microsoft Azure, the IntelligenceONE platform will help SoftBank fully leverage and monetize data.”

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About Amdocs

Amdocs’ purpose is to enrich lives and progress society, using creativity and technology to build a better connected world. Amdocs and its 25,000 employees partner with the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2019 filed on December 16, 2019 and our quarterly Form 6-K furnished on February 18, 2020.

Media Contacts:
Linda Horiuchi
Amdocs Public Relations
Tel: +1 (646) 581-2568
E-mail: [email protected]

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