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Robust Safety Platform Enables Safety Event Measurement, Analysis and Insights to Reduce Harm

BOSTON–(BUSINESS WIRE)–Press Ganey today announced its acquisition of NextPlane Solutions, a leading provider of technology-enabled health care measurement solutions and learning systems to improve patient safety, workplace safety, experience of care, and clinical quality. The NextPlane safety platform complements Press Ganey’s Safety and High Reliability Solution, creating the industry’s most robust safety management system designed to measure, analyze, and identify opportunities to reduce safety events.

“Achieving Zero Harm through the elimination of safety events is foundational to the patient experience and critical for every health care organization and CEO,” said Patrick T. Ryan, Executive Chairman, Press Ganey. “To achieve that goal, organizations must have a reliable and trusted resource to understand and analyze safety events in a secure, confidential environment. Press Ganey has a longstanding commitment to partnering with organizations to achieve Zero Harm. The addition of NextPlane to Press Ganey’s Safety and High Reliability Solution will further accelerate our ability to support our clients on their journey to Zero Harm.”

Through its innovative safety platform, NextPlane serves the health care industry by bringing together providers and safety experts in a secure environment powered to break down barriers for improvement and eliminate harm before it occurs. The platform supports safety learning systems across organizational boundaries and reflects a strong commitment to improve health care safety and quality.

“NextPlane was founded to enable collaboration across health care organizations to improve patient safety,” said Mike Personett, CEO, NextPlane Solutions. “Combining the NextPlane platform with the Press Ganey suite of Safety and High Reliability Solutions will provide health care and Patient Safety Organizations with innovative tools and analytics to accelerate their reliability journey. We are proud to join Press Ganey in their tireless efforts to help organizations eradicate safety events for patients, caregivers and the health care industry.”

The addition of NextPlane will further enhance Press Ganey’s Safety solution, and combined with Press Ganey’s comprehensive suite of transformational services, it will provide a platform for clients to access cross-industry sharing and learning forums along with data, analytics, and insights to measure and drive enterprise improvement.

About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.



Jon Siegal, 781-684-0770

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