Market-leading dispute management and risk mitigation company,
Chargebacks911, has developed a series of free interactive workshops for
merchants to maximise revenue and eliminate friendly fraud
LONDON–(BUSINESS WIRE)–Chargebacks911,
the cutting-edge dispute processing and remediation company, has
announced a number of free interactive courses for online merchants
taking place this summer around the globe.
Beginning on 18th June in Los Angeles (co-sponsored by Kount),
followed by workshops in Toronto on 20th June and London on 27th
June, the summer sessions will help merchants to better understand the
complex dispute system, lower chargeback numbers, and increase revenue
recovery.
The sessions are a direct response to increasing chargeback fraud and
post-sale chargeback-related expenses – online merchants lose well over
£30 billion each year to the costly side effects of the flawed system.
“When it comes to surviving the post-sale cyber-fraud epidemic,
ignorance isn’t bliss – it’s suicide,” said Monica Eaton-Cardone, the
owner, co-founder and COO of Chargebacks911. “The post-sale period is
extraordinarily vulnerable to misuse, criminal fraud and outright abuse.
Merchants need to know how to defend themselves or they’ll get fleeced
by cyberthieves.”
It’s one of the costliest, fastest-growing fraud types in the eCommerce
industry today, but it doesn’t have to be. Through “Chargeback
University”, online merchants will learn:
1. How to increase chargeback win-rates
2. How to master the new financial rules, card policies and regulations
3. How to identify and eliminate post-sale fraud (i.e. chargeback fraud
and friendly fraud)
4. The ways to protect revenue
5. Insider secrets on optimising the customer experience
Eaton-Cardone added: “Post-sale fraud is a hidden, unseen tax on all
online transactions because sellers must factor in the costs when
setting prices. The merchant suffers in triplicate via product-loss,
financial penalties and payment theft – the consumer then faces higher
prices to make up for the merchant loss.
“Only by educating ourselves and learning how to fight back can we
safeguard the future of the online economy. We’re all in this together.
That’s what ‘Chargeback University’ is all about.”
Chargebacks911 is a leading advocate for open communication, education
and support for cardholders, merchants and schemes on all chargeback and
related fraud issues. Through collaboration and education, the team
believe that the payments network can thrive and fight the ongoing war
against cyber-fraud.
The London session will take place on 27th June at 8.30am
until 12pm, Le Méridien Piccadilly, W1J 0BH. For more information or to
register, go to: https://chargebackuniversity.com/london.html.
If you are unable to attend the session, click
here for a complimentary copy of Monica Eaton-Cardone’s self-help
book for online merchants, Chargebacks for Dummies.
About Chargebacks911
Founded in 2011, Chargebacks911 (The Chargeback Company) is the first
global company fully dedicated to mitigating chargeback risk and
eliminating chargeback fraud. As industry-leading innovators,
Chargebacks911 is credited with developing the most effective strategies
for helping businesses maximise revenue and reduce loss. www.chargebacks911.com
Contacts
SkyParlour for Chargebacks911
Alice Corden
[email protected]
+44
(0)330 043 1315
