Arthur Rutenberg Homes – Bryan Zecher Homes takes top honor as Avid
Ratings Cup Award winner
MADISON, Wis.–(BUSINESS WIRE)–#avidawards–In recognition of the best builders providing extraordinary customer
experiences, Avid Ratings is proud to announce the winners of the 16th
Annual Avid Awards. Homebuilders throughout the U.S. were honored with
the prestigious awards for scoring highest with their customers on
homebuying experience surveys. Award winners were chosen based on
results received from some of the largest publicly traded NYSE/NASDAQ
builders, North America’s largest private builders, and hundreds of
small volume and custom builders from coast to coast. This year’s
program had 633 qualifying builders from all over the United States and
Canada and covers homebuyer data from January to December 2018.
“We are thrilled to honor the winners of the 16th Avid
Awards, who have set the highest standards for home quality and customer
service across North America,” said Paul Cardis, founder and chief
executive officer of Avid Ratings. “Our goal is to provide homeowners
with the certainty that their builder will not only meet, but exceed,
their homebuying expectations.”
The Avid Awards are regarded as a trusted benchmark of customer service
performance in the homebuilding industry. Avid Ratings has long been at
the forefront of bringing transparency of builder performance to
consumers by consumers since 1992. In order to determine the Avid Award
winners, homebuilding companies are evaluated using Avid’s award-winning
platform. Every homebuyer survey in Avid’s database is meticulously
analyzed to determine each builder’s Avid Index Score, which is
evaluated using scores from the total homebuying experience, the
willingness to refer, and the actual number of recommendations a buyer
has made.
“Avid Ratings is a great way to see our strengths and weaknesses,” said
Bryan Zecher, president, Bryan Zecher Homes. “Through the surveys we are
able to see where our partners and vendors are doing great and also have
visibility to see areas we need to work on to be better. I appreciate
our customers and our team of suppliers, vendors and contractor partners
who serve them.”
“Hakes Brothers strives to make every customer feel like they are
getting the White Glove treatment. Winning an Avid Award means we are on
our way to our goal. We know that there is still more work to do, but we
are grateful for this award and it is a testament to the hard work and
commitment of the entire Hakes Brothers team,” said Chris Hakes,
division president at Hakes Brothers – Albuquerque.
Each award-winning builder must score at or above the top 25th
percentile in the United States to be recognized with an Avid Award.
Avid Cup
The Avid Cup recognizes the single builder with the highest customer
ratings across all surveys throughout North America, taken from contract
signing through one year of home ownership.
2019 Avid Cup winner in the U.S. is as follows:
- Arthur Rutenberg Homes – Bryan Zecher Homes
Avid Diamond Award
The Avid Diamond Award recognizes builders with the highest scores in
their nation on the New Home Move-In Experience survey, taken from
purchasing experience to the first 90 days of ownership. The United
States has one award each for Production, Small Volume, and Custom
builder categories.
Avid Diamond Award winners in the U.S. are as follows:
- Production: Rausch Coleman Homes – Tulsa
- Small Volume: Hakes Brothers – Albuquerque
- Custom: Arthur Rutenberg Homes – R.W. Wilson Homes
Avid Gold Award
Avid also distinguishes top building companies on a regional level with
the Avid Gold Awards. This award is presented to builders with the
highest scores in their region on the New Home Move-In Experience
survey, taken from purchasing experience to the first 90 days of
ownership.
Avid Gold Award winners in the five U.S. regions are as follows:
North Central Region
- Production: Mayberry Homes – Michigan
- Small Volume: AVB
- Custom: Encore Homes Inc
Northeast Region
- Small Volume: Mitchell & Best
South Central Region
- Production: Meritage Homes – Austin
- Small Volume: Nies Homes
Southeast Region
- Production: Mungo Homes – Charleston
- Custom: Arthur Rutenberg Homes – Andrew Arthur Homes
West Region
- Production: Meritage Homes – Denver
- Small Volume: Woodhill Homes
- Custom: Estes Builders LLC
Avid Benchmark Award
The Avid Benchmark Award recognizes any U.S. or Canadian builder scoring
among the top 25 percent of Avid’s nationwide databases on the New Home
Move-in Experience survey, taken from purchasing experience to the first
90 days of ownership. The winners of the Avid Benchmark Award in the
United States are as follows:
North Central Region
-
Production:
- Veridian Homes
- Lancia Homes
- Small Volume: Traditions Building Group
Northeast Region
- Small Volume: The Green Company
South Central Region
-
Production:
- Rausch Coleman Homes – Oklahoma City
- Meritage Homes – Houston
- Horizon View Homes – San Antonio
- CareFree Homes
- Rausch Coleman Homes – Northwest Arkansas
- Rausch Coleman Homes – Jonesboro
- Meritage Homes – Dallas/Fort Worth
- Rausch Coleman Homes – Little Rock
-
Small Volume:
- Definitive Homes
- Windsor Homes
Southeast Region
-
Production:
- Meritage Homes – Charlotte
- Neal Communities – Boca Royale
- Mattamy Homes – Raleigh
- Meritage Homes – Orlando
- Neal Communities – South
-
Custom:
- Arthur Rutenberg Homes – Nelson Homes
- Arthur Rutenberg Homes – Lyons Housing
- Arthur Rutenberg Homes – Kensington Homes
- Arthur Rutenberg Homes – Lyons Heritage Tampa
- Brown Haven Homes
West Region
-
Production:
- Meritage Homes – Phoenix
- New Tradition Homes – Southwest WA
- Hayden Homes – Oregon Central
- Abrazo Homes
- Richmond American Homes – Southern CA
- Richmond American Homes – Riverside SO CA
- Hayden Homes – Idaho
- Brookfield Residential Hawaii
- Meritage Homes – Active Adult
- Hakes Brothers – Rio Grande
- Meritage Homes – N. California
- Meritage Homes – Tucson
- Vantage Homes
For more information about the Avid Awards, please visit https://www.avidratings.com/awards.
About Avid Ratings
Avid Ratings (avidratings.com)
is the leading resource for building quality in the world. Dedicated to
the homebuilding industry, Avid Ratings helps companies build better
customer experiences by gaining powerful consumer insights and deep
customer feedback through a proprietary customer experience platform.
Avid Ratings was named a Top 5 Sales Tool by BUILDER magazine and NAHB
and a Brilliance Awards recipient by TecHome Builder. Avid was
also featured as a Top Product by Constructech magazine while
also being ranked among the magazine’s “50 Most Influential Tech
Companies in Residential Construction.”
Contacts
Jessica Leising
VP of Marketing
(608) 824-2529 / [email protected]
