The GlobalWorx OOS Alert solution will ensure that the products Food
City customers want are available when and where they want to buy them
RICHMOND, Va.–(BUSINESS WIRE)–GlobalWorxTM, the first industry collaboration platform for
the store-level control of fast-moving consumer goods, announces Food
City (K-VA-T) is adopting the GlobalWorx OOS-Alert solution across its
retail locations. GlobalWorx will help Food City and its direct store
delivery (DSD) suppliers increase revenue and strengthen customer
satisfaction by communicating out of stock situations and other store
service related issues. GlobalWorx utilizes a real-time actionable
innovative approach to help improve service to the stores from the DSD
suppliers.
“Our top priority is to meet and exceed the demands of our customers
each time they shop with us, so we always want to address potential
out-of-stock issues before they happen. GlobalWorx gives us a vastly
improved ability to communicate with our DSD suppliers and ensure the
right product is available to our shoppers whenever they want it,” said
Dan Glei, Senior Vice President of Merchandising and Marketing at Food
City.
GlobalWorx Synchronizes the DSD Supply Chain by managing the
complexities of supplier communication between grocery stores and their
service providers. GlobalWorx is a multi-channel program that offers
benefits to vendors, distributors, Food City, and mutual customers.
Stores will be able to communicate service issues with more efficiency
to the distributor personnel that service their specific stores.
“Costs decrease and customers are more satisfied when retailers and
their DSD suppliers collaborate to ensure that promoted and other
products are in stock at all times. We’re proud to work with Food City
and help the company retain customers and gain new ones by applying our
technology to solve one of the key challenges facing retailers today-out
of stocks,” said Bill Lecznar, CEO of President & CEO of GlobalWorx.
About GlobalWorx
GlobalWorx, Inc., a privately-owned company based in Richmond, VA,
delivers award-winning technology to optimize task definition,
communication, execution and measurement across trading partners in the
grocery retail supply chain. The GlobalWorx national platform helps
companies grow profitable sales and enhance the shopper experience by
resolving out-of-stock issues while decreasing transaction costs. More
information is available at www.goglobalworx.com/.
About Food City
Headquartered in Abingdon, Virginia, K-VA-T Food Stores (Food City’s
parent company) operates 131 retail outlets throughout southeast
Kentucky, southwest Virginia, east Tennessee, Chattanooga and north
Georgia.
Contacts
Ronald Margulis
RAM Communications
(908) 337-0020
[email protected]
