Delivering exceptional experiences and joy with home organization
aimed at taking the hassle out of customers’ lives
MEMPHIS, Tenn.–(BUSINESS WIRE)–lt;a href=”https://twitter.com/search?q=%24SERV&src=ctag” target=”_blank”gt;$SERVlt;/agt; lt;a href=”https://twitter.com/hashtag/customers?src=hash” target=”_blank”gt;#customerslt;/agt;–As Americans embrace the benefits of decluttering, many may be wishing
they could outsource the task of home organization. Soon, they can. Merry
Maids, one of the nation’s largest home cleaning service providers
and a ServiceMaster
(NYSE: SERV) company, will launch home organizational
services this fall. The Memphis-based company is redefining new
customer service industry standards by helping customers streamline
their daily lives so they can spend more time doing the things they love.
“We spend 6 million hours every year in our customers’ homes, bringing
serenity to their lives through our cleaning services,” said Hagan
Kappler, president of Merry Maids. “Our customers are now asking for
more ideas to help declutter and simplify their homes, so being able to
offer organizing services is a natural step and we have a proven,
customized process to meet each customer’s unique needs when it comes to
simplifying spaces.”
ServiceMaster hopes this new offering will inspire their frontline to
tap into their established customer base in order to grow into adjacent
services. “We are committed to investing in these incredible
opportunities because our mission is to create cleaner, safer and
healthier environments for our customers where ever they are—at home,
work or play,” said Nik Varty, chief executive officer of ServiceMaster.
Some of the new services include:
-
Decluttering and help deciding what to keep and what to donate or
recycle - Organizing spaces for comfort and use
- Creating easy and effective labeling systems
- Identifying reputable donation or recycling services
Select Merry Maids service providers are currently implementing these
services, will a full roll-out expected by the end of the year.
About Merry Maids
Merry Maids is the largest home cleaning franchise network in the United
States. Merry Maids provides services in 48 states and the District of
Columbia. The company also provides home cleaning services in Canada,
Ireland, and the United Kingdom and has licensing arrangements whereby
licensees provide these services in Hong Kong, Japan, South America,
South Korea, Southeast Asia, and Australia. Through its company-owned
and franchise locations, Merry Maids has more than 8,000 home cleaning
professionals who service homes on four continents, including more than
200,000 homes in North America every month. Merry Maids is a business
unit of Memphis-based ServiceMaster
Global Holdings, Inc. (NYSE: SERV), a leading provider of essential
residential and commercial services. Go to MerryMaids.com for
more information about Merry Maids or follow us at twitter.com/MerryMaids
and facebook.com/MerryMaids. Merry
Maids is the Official Home Cleaning Provider of Minor League Baseball™.
About ServiceMaster
ServiceMaster Global Holdings, Inc. is a leading provider of essential
residential and commercial services, operating through an extensive
service network of more than 8,000 company-owned locations and franchise
and license agreements. The company’s portfolio of well-recognized
brands includes AmeriSpec (home inspections), Copesan (national accounts
commercial pest control), Furniture Medic (cabinet and furniture
repair), Merry Maids (residential cleaning), ServiceMaster Clean
(janitorial), ServiceMaster Restore (disaster restoration), Terminix
(residential termite and pest control) and Terminix Commercial
(commercial termite and pest control). The company is headquartered in
Memphis, Tenn. Go to servicemaster.com
for more information or follow the company at twitter.com/ServiceMaster
or facebook.com/ServiceMaster.
Contacts
Alex Flores | 901.619.8219 | [email protected]
Katy
Cirrone | 617 939 8395 | [email protected]
