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  • AGCS partners with GM Consultant and HETI to provide an effective
    response to pollution and contamination incidents
  • Global vendor network provides seamless response, including 24/7
    crisis hotline and intervention in 30 countries across Europe, Asia
    and North/South America
  • Crisis management services are becoming a vital element of the AGCS
    Liability product offering

Global Corporate & Specialty SE
(AGCS) announced today that it
now offers expanded emergency response services as part of its
Environmental Impairment Liability (EIL) coverage when pollution and/or
contamination events occur. AGCS has established strategic partnerships
with GM
(global) and HETI
(United States and Canada) to offer immediate support and claims
investigation services for clients, worldwide.

Responding to a pollution or contamination incident in a timely and
effective manner helps control the overall impact to the environment and
minimizes negative effects on human health, biodiversity and property.
Through GM Consultant and HETI, AGCS can offer a 24/7 support system to
handle related emergencies. EIL
typically includes pollution insurance and businesses
interruption (BI) indemnity covering loss of profits and extra expenses.

“We are extremely pleased to be working with GM Consultant. Coupled with
our existing relationship with HETI in North America, we are now poised
to offer a truly seamless and global response,” stated Peter Oenning,
Head of Global Claims Liability, AGCS. “Responding to environmental
emergencies requires the coordination of multiple parties, including
regulatory and law enforcement agencies. This is often a daunting task,
but these partners can effectively assist in appropriate response
activation, remediation, regulatory communication and waste disposal, as
well as claims auditing functions.”

Wide-ranging crisis scenarios

Environmental emergency scenarios resulting in water, air or ground
pollution are wide-ranging, including damage from waste discharge
activities, emissions or disposal practices, as well as spills of toxic
substances leaking into the environment, despite established security
measures. Agricultural run-off, such as pesticides or fertilizers
sweeping into soil or groundwater can also cause environmental damage
and adverse health effects.

Pollution can arise from natural perils too, as demonstrated by mold
claims post Hurricane Harvey. For businesses, the consequences from
environmental incidents can be significant resulting in potential
liabilities such as penalties or fines from regulators and having to pay
significant disposal, remediation or clean-up expenses after
contamination or spillages.

Effective containment and coordination

During an emergency, dedicated specialists from GM Consultant or HETI
will help AGCS EIL clients analyze the root cause of an incident, design
and implement a personalized and well-planned crisis response, including
containment measures and support communication and third-party

Founded in 1999, GM
group is an independent loss adjusting and consulting
firm, offering comprehensive solutions for operational risk and claims
management in 30 countries and jurisdictions. HETI is a full-service
environmental health & safety risk management company, established in
1986, which maintains offices/contract staff throughout North America.

“Supporting an effective crisis or emergency response is becoming a key
element across the AGCS Liability product line,” added Ciara Brady,
Global Head of Liability, AGCS. “With our new global vendor network,
AGCS EIL clients will benefit from real-time, global incident response
services in local languages – a great value-add service that further
outlines AGCS’s commitment to providing client-centric solutions.”

For more information on the AGCS Liability Line of Business, click here.

About Allianz Global Corporate & Specialty

Allianz Global Corporate & Specialty (AGCS) is a leading global
corporate insurance carrier and a key business unit of Allianz Group. We
provide risk consultancy, Property-Casualty insurance solutions and
alternative risk transfer for a wide spectrum of commercial, corporate
and specialty risks across 12 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune
Global 500 companies to small businesses, and private individuals. Among
them are not only the world’s largest consumer brands, tech companies
and the global aviation and shipping industry, but also wineries,
satellite operators or Hollywood film productions. They all look to AGCS
for smart answers to their largest and most complex risks in a dynamic,
multinational business environment and trust us to deliver an
outstanding claims experience.

Worldwide, AGCS operates with its own teams in 34 countries and through
the Allianz Group network and partners in over 200 countries and
territories, employing over 4,400 people. As one of the largest
Property-Casualty units of Allianz Group, we are backed by strong and
stable financial ratings. In 2018, AGCS generated a total of €8.2
billion gross premium globally.

For more information please visit
or follow us on Twitter @AGCS_Insurance and LinkedIn.

About GM Consultant

Created in 1999, the GM Consultant group is a technical appraisal firm
in the insurance sector, which supports professionals from loss
prevention through to compensation. Our specialists operate across all
sectors and have a perfect knowledge of the insurance industry. As a
fast-growing company, our group has more than 280 employees throughout
France and offices in London, Asia and Africa to provide its customers
with local service and great responsiveness. In 2018, GM Consultant
managed more than 18,000 significant claims and around 60,000 frequency

About HETI

HETI is a multi-disciplinary, full-service environmental health & safety
and risk management company specializing in the assessment and
management of risk and liability. The tools of our trade are
environmental site and indoor air quality assessments, risk
characterizations, remediation technologies, emergency response
services, occupational health and safety services, loss control surveys,
risk management consulting, safety services, and litigation/expert
witness support.

Our staff is comprised of highly skilled professionals in geology,
hydrogeology, environmental engineering, industrial hygiene, and safety
– most with advanced degrees and certifications. Years of technical
experience results in the delivery of cost-effective services, keeping
client deadlines and commitments in mind.

HETI provides services to clients in industry segments such as
environmental, general liability and property insurance; energy;
biomedical and pharmaceuticals; healthcare; real estate; legal and
finance; construction; and transportation. We have built a solid
reputation for technical competence, integrity and reliability.

Founded in 1986, HETI maintains offices and contract staff throughout
North America, international partners throughout the world, and a
24-hour emergency response hotline.

Note Regarding Forward-Looking Statements


Sabrina Glavan
Allianz Global Corporate &
Specialty, NA
646 472 1510
[email protected]

Erin Burke
Harden Communications Partners
631 239 6903
[email protected]