Collective announces enhanced platform functionality for behavioral
health providers; Platform now offers first-to-market consent feature
SALT LAKE CITY–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/SDoH?src=hash” target=”_blank”gt;#SDoHlt;/agt;–Collective
Medical, delivering the nation’s most effective network for care
collaboration, today announced enhanced platform functionality,
including a groundbreaking consent feature, to support better
collaboration between behavioral health providers, substance use
disorder clinics, hospitals, physician practices, health plans and
post-acute providers.
Forty-four
million U.S. adults struggle with mental illness each year. Because
of difficulties in accessing care, social determinants and other issues,
these patients often end up turning to the emergency department (ED) for
help and often without the knowledge of their behavioral health
providers. According to an analysis of Collective Medical data, of
patients with more than 100 ED visits within the past 12 months, 93
percent had behavioral health diagnoses and 10 percent were suspected
homeless. These complex populations need personalized care that requires
collaboration beyond the ED.
The Collective Platform features a first-to-market consent
feature—complying with CFR 42 Part 2 requirements for respecting patient
privacy—to facilitate care collaboration between behavioral health
practices and substance use disorder clinics and the broader care team.
This is groundbreaking for care teams supporting patients with mental,
behavioral, and substance use disorders which were previously limited in
their ability to collaborate.
Northwest Physicians Network (NPN) has been using the Collective
Platform to collaborate with Pierce County Fire Districts and other
community providers to support complex behavioral health patients in the
region. Together, NPN and Pierce County Fire Districts have seen a 44
percent drop in 911 calls, a 47 percent reduction in EMS transport, a 36
percent reduction in ED visits, a 42 percent reduction in hospital
admissions, and a 31 percent decrease in observation stays for these
patients. Additionally, their combined efforts earned NPN and Pierce
County the “Spotlight on Innovation” award at the 2019 Northwest
Patient Safety Conference.
“Many patients have a long history of mental illness and substance use
disorder. It takes multiple providers and multiple care settings coming
together to understand and coordinate what these individuals need,” says
Melissa Haney, communication partnership and behavioral integration
manager at Northwest Physicians Network. “The Collective Platform has
shown us that a lot of this high utilization is preventable and we’re
able to better treat these complex patients.”
Using the Collective Platform’s real-time, risk-adjusted event
notification and care collaboration tools, emergent, inpatient,
post-acute, mental, behavioral, and ambulatory providers—as well as
stakeholders in ACOs and health plans—can coordinate care together and
achieve better overall patient outcomes.
“Vulnerable patient populations have needs that can’t be met at any
single point of care,” says Chris Klomp, CEO of Collective Medical.
“Through improved collaboration with behavioral health providers, we’re
observing life-changing outcomes at the individual level as well as
statistically significant improvements at the population level. We’re
excited to release this enhanced functionality so providers around the
country can collaborate to put patients on the path to better health.”
Learn more about Collective’s impact at collectivemedical.com/behavioral-health.
ABOUT COLLECTIVE MEDICAL
Collective Medical empowers care teams to improve patient outcomes by
closing the communication gaps that undermine patient care. With a
nationwide network engaged with every national health plan in the
country, hundreds of hospitals and health systems and tens of thousands
of providers, Collective’s system-agnostic platform is trusted by care
teams to identify at-risk and complex patients and facilitate actionable
collaboration to make better care decisions and improve outcomes. Based
in Salt Lake City, Collective is proven to streamline transitions of
care, improve coordination across diverse care teams, and reduce
medically unnecessary hospital admissions. Learn more at www.collectivemedical.com
and Twitter,
Facebook,
and LinkedIn.
Contacts
For Collective Medical
Erin Van Zomeren
Media Relations
(385)
275-6606
[email protected]
