New Branding and Website Elevates Client
Experience and Reflects Company’s Recent Expansion in Location, Services
and Expertise
CHICAGO–(BUSINESS WIRE)–Leslie Hindman Auctioneers today unveiled a new brand identity, website
and growth strategy in line with the organization’s ambition to be the
nation’s most client-centric auction house. The new website provides the
auction house with the capability to expand digital client services, and
the new logo elevates the brand’s visual presence across all platforms
and ten brick-and-mortar locations nationwide. In conjunction with these
changes, Leslie Hindman Auctioneers has abbreviated its name to Hindman.
These changes reflect Hindman’s recent growth in locations, services and
expertise, as well as its previously announced acquisition of Cowan’s
Auctions (est.1995). Hindman currently operates more salerooms than any
other auction house in the country.
“We have been working over the past 37 years to position ourselves as
the most client-centric auction house in the country,” said Hindman
Co-Chair, Leslie Hindman. “What started with our first satellite
office in Naples in 2009 has grown to include 10 branches today and is
still growing. In the evolving auction industry, our clients will
require both the high-touch local service we’ve consistently offered and
the high-tech global sales and marketing channels that we are
developing.”
“Both Leslie and I have built our businesses by recognizing the
importance of building and maintaining relationships with our clients,”
added Vice Chair Wes Cowan. “We have long embraced the
technological evolution of the auction business. At the same time, our
focus will remain where it has always been – service to our clients,
both sellers and buyers.”
Hindman’s recent growth features several key leadership appointments
with experience from a variety of sectors. New CEO Thomas Galbraith
co-founded the consulting firm The Petraeus Group, has served as
Managing Director of Paddle8, as Director of Global Strategy for artnet,
and most recently was the interim CEO of the Google Ventures startup,
Twyla.
“Understanding the importance of client experience and achieving top
dollar for all lots sold is critical to success in this market, and both
Leslie Hindman Auctioneers and Cowan’s Auctions have excelled in that
regard,” said Hindman CEO, Thomas Galbraith. “The strategies and
changes we are implementing at Hindman are focused on modernizing and
scaling that approach through digitization, efficiencies and a growing
footprint, building off a very well-established foundation.”
Additions also include the appointment of finance industry veteran Joan
Wagner as Vice President for Hindman’s Midwest region; of Nathan Casey,
formerly Senior Director of Global CRM and Loyalty for McDonald’s
Corporation, as the Vice President of Marketing for Hindman; and of
Billy Fowks as the auction house’s first CTO, a seasoned full stack
developer with comprehensive experience working at the intersection of
visual art and technology.
Digital Connectivity
A key facet to Hindman’s growth strategy involves the development of the
auction house’s digital capabilities. Drawing inspiration from their
mission as a service-focused auction house, Hindman built a website that
simplifies the client experience and improves the marketability of
sales. Hindman is simultaneously rolling out new back-end technology
that streamlines inventory and consignment management processes,
allowing specialists and account executives to spend more of their time
interfacing directly with clients.
“The custom website and underlying technological capabilities will allow
clients and specialists to interact seamlessly,” said Hindman CTO, Billy
Fowks. “Today’s release is an exciting foundation that will allow us
to innovate and build over the months and years to come.”
“As we embrace the digital evolution of the auction industry, our core
will always be client service. We are focused on technology that will
foster relationships with our clients, not replace them,” added Hindman
VP of Marketing, Nathan Casey.
These changes build upon a preexisting focus on global connectivity,
with 60% of existing lots being sold to online bidders from around the
world. In 2018, Hindman saw a 21% increase in online sales and 32%
increase in online buyers over the prior year, with a 10 percentage
point shift from live to online buyers.
To view the new website, visit https://hindmanauctions.com/.
Local Presence
Hindman’s investment in digital advancement is paired with a
simultaneous expansion of both brick-and-mortar locations and
specialists. This expansion enables Hindman to provide high-touch
service and in-person expertise throughout the country, connecting local
communities to the global art market. Hindman recently opened new
offices in Scottsdale, AZ and Atlanta, GA, as well as both Cincinnati
and Cleveland, OH locations through the acquisition of Cowan’s Auctions.
In addition to the ten brick-and-mortar offices, Hindman continues an
on-going series of auction appraisal events nationwide, focused on
meeting clients where they live.
“The priority we give to growing our brick-and-mortar presence in
alignment with digital development is a testament to the value we hold
in building longstanding relationships with our local communities, and
of my commitment that our organization will always put the client’s
needs first,” said Hindman CEO, Thomas Galbraith.
Growth in Expertise
Hindman’s growth in digital and physical presence is accompanied by
several notable hires over the past two years. “Hindman’s recent
appointments bring decades of collective experience from an incredible
range of focus areas,” said Jim Sharp, Hindman Vice President,
Expertise. “Many of our clients require expertise across multiple
collecting categories at varying price points. To best serve them, we
need to be able to address their entire collection.”
These appointments have resulted in both the creation of new departments
and substantial growth in preexisting departments. The appointment of
Tim Long as Director of Luxury Accessories and Couture brings years of
museum curatorial experience, and new authority on historical couture to
the company’s growing department. Additionally, Hindman has assembled a
leading Fine Books and Manuscripts department, led by Gretchen Hause and
supported by Exclusive Consultant Francis Wahlgren. Additional new
departments include American History and Historic Militaria, via the
acquisition of Cowan’s Auctions.
Over the past two years, Hindman has seen a 40% growth in specialists
across all departments, including a 50% growth in Fine Art specialists
and a 50% growth in Jewelry specialists. The Fine Art department’s
growth featured the appointment of Michael E. Shapiro, former Director
of The High Museum of Art, as Senior Advisor of Museums and Private
Collections; and the appointment of Joe Stanfield as Director of Fine
Art. The department’s record sale of a Joan Mitchell work on paper for
$1.2 million is a prime example of the increased expertise at the
company, which saw an influx of premium consignments. On May 15,
Hindman’s Jewelry department will sell 250 pieces from the iconic
Chicago jewelry store and global brand, Trabert & Hoeffer—a testament to
the department’s capabilities. With the new appointments across all
departments in place, Hindman has already conducted 36 auctions in Q1 of
2019, a 50% increase over the same period in the year prior.
Hindman conducts over 100 auctions annually and appraises thousands of
objects throughout the year in addition to handling major single-owner
collections. The firm is currently accepting consignments for summer,
fall and winter sales. To contact the Chicago office of Hindman,
visit hindmanauctions.com/locations/Chicago or call 312.280.1212.
About Hindman
Leslie Hindman Auctioneers (est.1982) and Cowan’s Auctions (est.1995)
were acquired by Hindman LLC. Together they form one of the nation’s
leading fine art auction houses offering holistic solutions that connect
cities nationwide to the global art market by providing expertise across
all categories, sales channels and price points. Hindman operates more
salerooms in the United States than any other auction house and conducts
over 100 auctions a year in categories such as fine jewelry and
timepieces, contemporary art, 20th century design, rare books,
furniture, decorative arts, couture, Asian works of art, Arts of the
American west, numismatics, and more. Headquartered in Chicago, Hindman
is home to 150 employees, with additional offices in Atlanta,
Cincinnati, Cleveland, Denver, Milwaukee, Naples, Palm Beach, Scottsdale
and St. Louis. Visit hindmanauctions.com
for more information.
For more information, please contact Francesca Kielb at [email protected].
Contacts
Francesca Kielb
[email protected]