Out-of-the-box solution enables health departments to scale quickly and provide streamlined services to communities more efficiently
Accela, a major provider of productivity solutions for government has launched a new innovative software solution, Civic Application for Environmental Health. The new tool allows health departments to automate critical activities such as granting permits, managing inspections, and resolving complaints, to significantly enhance their ability to protect public health.
The tool enables automation for the wide range of activities environmental health departments often oversee, including inspecting and permitting restaurants, septic systems, childcare facilities, swimming pools and more. The Civic Application for Environmental Health was built upon Accela’s deep experience in deploying environmental health solutions for very large, mid-size, and small health departments across the country.
“Our new Civic Application for Environmental Health is an adaptable and scalable solution that can be implemented quickly, smoothly, and incrementally, catering to specific state and local government needs,” said Darryl Booth, general manager of Accela Environmental Health. “Accela is driving the next wave of innovation in government software, and this new Civic Application will empower health departments to protect public health and respond to community needs with faster turnaround times and 24/7 access to information.”
With Accela’s Civic Application for Environmental Health, health departments can better protect the public with automatic task routing and project status notifications, making the permitting process more transparent for agency staff and facility owners. The Civic Application also helps manage responses to complaints and any needed follow-up to help a facility resolve issues and re-open faster after an unsatisfactory inspection.
